Customer Service was beyond excellent! Jamie called me after purchasing the Raffi pram and we arranged a date of delivery convenient for us. Warranty began when my baby was born and later, he advised...
The service was fantastic. I accidentally ordered without applying the bank holiday discount code and I was able to really easily cancel my order and reorder. The customer service assistant was...
It was delivered on time but there is a missing shoulder strap
Nick
Bababing!
5 years ago
Hi, Thanks for your recent feedback and I am sorry to hear you did not receive your shoulder strap with your recent purchase. I will organize a shoulder strap to be shipped to you today.
Avaliações de produtos
Nick
Bababing!
5 years ago
Hi, Thanks for your recent feedback and I am sorry to hear the shoulder strap was not present in your recent purchase. I will ensure a shoulder strap will be sent to you today.
Still waiting for refund requested and agreed on 16th August
Nick
Bababing!
5 years ago
Hi, I am sorry to read your recent service feedback. After looking into this further, it seems an administrative error was found during the process of your refund between our dispatch and accounts teams. Please be advised your refund was made last week and should be with you within the next 2-3 business days depending on your method of payment.
Avaliações de produtos
Nick
Bababing!
5 years ago
Hi, I am sorry to read your recent feedback. Please refer to the service feedback based on your comments.
Hi, Firstly I am sorry to read your recent feedback with regards to your purchase of your Daytripper Lite Changing Bag. I have looked into this matter and it seemed we had a brief technical issue with our website with regards to this popular item. After investigating further it seemed this product went out of stock the moment your order was received and hence the refund we immediately provided you. I can only apologize further with regards to no one contacting you informing you the reason of your refund as we do pride ourselves on good customer service.
Avaliações de produtos
Nick
Bababing!
5 years ago
Hi, Please refer to the service feedback response we have provided. This was a brief technical issue on our website with regards to this popular item which went out of stock the moment we received your order and hence an immediate refund was provided. The reason you received a 25% discount email on any bouncer or rocker was due to the fact this is an automated email sent to bababing customers who have purchased from us.
Once again, I do apologize as we do pride ourselves on good customer service and please be advised this popular product will be back in stock within the next 4 weeks.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
