Still haven’t received my order after over a month waiting.
Got an email to say there had been a delay on their stock but should receive it no later than the 20th of the coming month. That date...
I had a great experience with customer service recently, so helpful and friendly. I had misplaced my change mat and Nick helped get me a replacement. Thank you so much.
Avaliações de produtos
Data de compra: 15/03/2022
0
Partilhar
JB
John Bird
4 years ago
O que John Bird disse sobre Bababing!:
Royal Mail didn’t deliver original order. Jamie sorted this out instantly. Great customer service
We experienced great customer service when my husband accidentally broke the bar on our chair, we managed to get a replacement very quickly! The Customer service was
Very friendly
Emailed about a problem with my order and they did not reply. I am still waiting on a reply.
Nick
Bababing!
4 years ago
Hi, I am sorry to read your email below. We at bababing take pride in our customer service, and therefore I sincerely apologize for this late reply. By referring to the order you placed, unfortunately the order was processed and dispatched and therefore the order could not have been cancelled. A full refund was offered to you as an alternative so that you could have then re-placed the order to your liking.
Avaliações de produtos
Nick
Bababing!
4 years ago
As stated in the service response, unfortunately we could not have refunded this item as the item was already processed and dispatched. A full refund was offered in order for you to place the order you required.
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