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Classificado
Excelente
Serviço
4.6
/5

5

4

3

2

1

6,016

1,719

236

137

228

8,336

classificações no último ano

A apresentar todos os 298,772 comentários
AH
Abdul Razzack Hashim
4 months ago
Data de compra: 16/03/2025
O que Abdul Razzack Hashim disse sobre AXA Insurance:
All done thro internet without any human contacts.
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Paula
AXA Insurance
4 months ago
Hi Abdul. Thanks for taking the time to leave a review of your experience. I'm glad to hear you found the online renewal process was easy. Thank you for renewing your car insurance with us for a 3rd year. Best wishes Paula AXA Customer Service Team
Cliente fiável
4 months ago
Data de compra: 22/03/2025
Competitive rates of Insurance which do not eliminate older drivers, but it seems unfair that such a high premium exists solely because of age.
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Gary
AXA Insurance
4 months ago
Hello and thanks for renewing your policy with us. Your age and driving experience are just two of the things we look at when we generate your premium and I hope this link helps to explain how that calculation is made - https://www.axa.co.uk/car-insurance/premiums/ Thanks and take care, Gary AXA Customer Service Team
Cliente fiável
4 months ago
Data de compra: 23/03/2025
Fab never had a problem
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Jasmin
AXA Insurance
4 months ago
Hi there, thanks for taking the time to leave us a review. We're really glad you're happy with your policy and that you've renewed with us for another year. Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team
Cliente fiável
4 months ago
Data de compra: 24/03/2025
Definitely recommended
Very efficient and user friendly. Competitively priced and good value for money.
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Jasmin
AXA Insurance
4 months ago
Hi there, thanks for taking the time to leave us a review. We're really glad you're happy with your policy and that you've renewed with us for another year. Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team
DW
David Woodcock
4 months ago
Data de compra: 24/03/2025
O que David Woodcock disse sobre AXA Insurance:
Early notice of renew, not happy with price increases.
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Adam
AXA Insurance
4 months ago
Hi there, David. I'm really sorry to hear that you're not happy with your renewal price this year. Your renewal price is based on the current details we hold at renewal to determine the cost. Prices are going up everywhere, and insurance is no different. We've seen a big increase in the cost of customer claims, which are impacted by inflation, the cost of labour and world events (like the energy crisis). We're doing as much as we can to manage these increases, although we need to balance this with still offering a great service for our customers. I've ensured that your dissatisfaction with the increase has been logged. Best wishes, Adam, AXA Customer Service Team.
Cliente fiável
4 months ago
Data de compra: 24/03/2025
really good and no problems.
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Adam
AXA Insurance
4 months ago
Hi there, Thanks for taking some time to leave us your feedback. It's great to hear that you've had no problems while insured by us. If you need any assistance on the future, we're here to help. Best wishes, Adam, AXA Customer Service Team.
Cliente fiável
4 months ago
Data de compra: 24/03/2025
Good. I had motor cover and house cover and found. them reasonable in cost and reliable in dealing with my claim
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Kimberley Morgan
AXA Insurance
4 months ago
Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service you've received. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team
Cliente fiável
4 months ago
Data de compra: 20/03/2025
All questions were dealt with adequately.
Very good. New policy now up and running.
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Kimberley Morgan
AXA Insurance
4 months ago
Hello, Thanks for leaving your lovely review for us here at AXA. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team
Cliente fiável
4 months ago
Data de compra: 24/03/2025
Excellent
Excellent service. Very impressed by the claims online and the quick response to it. I know a no fault claim is easier to deal with but everything has gone smoothly so far
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Kimberley Morgan
AXA Insurance
4 months ago
Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service you've received. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team
WB
Wilma Bellingham
East Kilbride
4 months ago
Data de compra: 24/03/2025
O que Wilma Bellingham disse sobre AXA Insurance:
Great
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Gary
AXA Insurance
4 months ago
Hi Wilma, Thanks for renewing your policy with us again, we really do appreciate it. Have a lovely day, Gary AXA Customner Service Team
Acerca de AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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Acerca de AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.