Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Away Holidays Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/away-holidays | Feefo

A apresentar todos os 601 comentários

Cliente fiável

9 days ago

Data de compra: 20/06/2025

One of the best travel agents I have used!

I have used Away Holidays on a few occasions and they are always quick to respond to my enquiry. They listen to my requirements and provide an efficient and professional service, whilst being very...

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Monika

Away Holidays

7 days ago

Dear Value Customer, Thank you very much for your kind feedback. We're elated to hear about your positive experiences with Away Holidays. Knowing that our clients are pleased with our efforts in providing quick response times, effective service, and competitive pricing is always heartening. Regards, Away Holidays

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Cliente fiável

10 days ago

Data de compra: 17/06/2025

Always 1st class

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Cliente fiável

12 days ago

Data de compra: 14/06/2025

Easy booking!

Easy to make contact and get a quote for a holiday to the Maldives in November this year. Dean dealt with our enquiry and came up with just the right deal, thank you!

Monika

Away Holidays

9 days ago

Dear Valued Customer, Thank you for sharing your experience with us and providing your positive feedback regarding the service you received. We are delighted to hear that you found it easy to get in touch and request a quote for your holiday to the Maldives this November. Regards, Away Holidays

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Cliente fiável

17 days ago

Data de compra: 10/06/2025

Brilliant Service

Reliable, helpful, attention to detail, great price

Monika

Away Holidays

16 days ago

Dear Valued Customer, Thank you very much for your positive feedback on our services. It always gives us immense pleasure to hear from satisfied customers like you. Your key points of appreciation, i.e., reliability, helpfulness, attention to detail, and competitive pricing are exactly what we aim to provide to our customers. Regards, Away Holidays

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Cliente fiável

18 days ago

Data de compra: 05/06/2025

Great Customer Service

Very quick and efficient - all questions answered and made to feel really at ease with the whole process.

Monika

Away Holidays

16 days ago

DearValued Customer, Thank you very much for your kind words of appreciation. It gives us immense pleasure to know that you felt at ease with our services and found our team responsive and efficient. Regards, Away Holidays

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Mr Neil Hitchen

18 days ago

Data de compra: 09/06/2025

O que Mr Neil Hitchen disse sobre Away Holidays:

Excellent service

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Mr Peter Johnson

Norton

18 days ago

Data de compra: 05/06/2025

O que Mr Peter Johnson disse sobre Away Holidays:

Best long haul holidays

I’ve used Away holidays for years there the best company for long haul holidays the service is always 100percent

Monika

Away Holidays

16 days ago

Dear Peter, We take immense pride in ensuring that our services are up to the mark and cater to our valuable customers like you satisfactorily. Your acknowledgment reassures us that we're on the right track, maintaining a service level that meets or exceeds our customers' expectations. Regards, Away Holidays

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Cliente fiável

21 days ago

Data de compra: 07/06/2025

Excellent service

I’ve used Neil at Away holidays twice and have received excellent service. Neil is a gem! He is extremely helpful. It is also helpful to be able to pay over the months.

Monika

Away Holidays

19 days ago

Dear Valued Customer, Thank you so much for taking the time to share your positive experience regarding your engagements with Neil and our payment system at Away Holidays. We completely agree with you about Neil, he is indeed a gem. He receives countless compliments on his high level of service, and we're thrilled to hear that he also left such a fantastic impression on you Regards, Away Holidays

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Cliente fiável

22 days ago

Data de compra: 05/06/2025

Family holiday to Thailand

Overall a good service, competitively priced. The only issue I had was when getting hold of staff to finalise booking and also when I had queries on my tickets. It took 4 days to get a response.

Monika

Away Holidays

19 days ago

Dear Valued Customer, Thank you for taking the time to provide us with your feedback regarding your recent experience with our booking service. We appreciate your compliments regarding our competitive pricing and overall service. Regards, Away Holidays

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Cliente fiável

27 days ago

Data de compra: 24/05/2025

Help full

Was ok

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Não recebeu um convite para avaliar?

Acerca de Away Holidays

Away Holidays offers to luxury holidays to many of the world’s most popular holiday destinations, with special deals on offer every day. From romantic honeymoons in the Maldives to fly drive holidays in the USA, from worldwide multi-centre trips to incredible safaris, Away Holidays will help your holiday dreams come true. We’re ATOL protected, so your holiday is safe with us. Book your dream holiday today at Awayholidays.co.uk

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020 8843 6750

Palmoak House, Southall, UB1 1SU, United Kingdom

Serviço de apoio ao cliente

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

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Away Holidays Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?