Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Away Holidays Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/away-holidays | Feefo

A apresentar todos os 861 comentários

Mr Stephen Ward

Verificado pela Feefo

GBR

1 day ago

O que Mr Stephen Ward disse sobre Away Holidays:

Return booking for Maldives winter break

As ever, Teresa sorted our holiday plans efficiently and responding quickly to our many questions and suggestions. We are always confident when booking through Away Holidays that the paperwork will...

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Mr I V Smith

Verificado pela Feefo

GBR

2 days ago

O que Mr I V Smith disse sobre Away Holidays:

Best prices top class advice

Absolutely 5* Alex is the best trip advisor we've ever had

Cliente fiável

Verificado pela Feefo

5 days ago

Good service

The service was good but there was a mixup with the dates which was soon rectified. Very pleasant person and helpful.

Monika

Away Holidays

1 day ago

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We always strive to deliver the best possible service to our customers and we appreciate your understanding with the date mishap. Regards, Away Holidays

Mr Daniel Mcauley

Verificado pela Feefo

GBR

6 days ago

O que Mr Daniel Mcauley disse sobre Away Holidays:

Can’t price match same holiday if found only couple hours later

Ms Natalie Louise Thompson

Verificado pela Feefo

GBR

7 days ago

O que Ms Natalie Louise Thompson disse sobre Away Holidays:

Job well done

We have booked with away before, but it got cancelled due to the conflict, everything was perfect until then. We got a full refund was kept updated on our options, so felt comfortable booking with...

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Monika

Away Holidays

5 days ago

Dear Natalie, We are delighted to hear about your positive experience with Ethan and his excellent customer service. Your satisfaction is our top priority, and I'm thrilled that Ethan's level of service reflects that. Regards, Away Holidays

Mr Mike Hillier

Verificado pela Feefo

GBR

9 days ago

O que Mr Mike Hillier disse sobre Away Holidays:

Great Service, Great Price

Excellent service on the phone from your agent Ian He was polite, knowledgeable and evaluated flight options for us Holiday was great value compared to other agents we reviewed.

Monika

Away Holidays

5 days ago

Dear Joanna, We're profoundly grateful for your email and your kind words about our service, and we're thrilled to hear that you had such a positive experience with our agent, Ian. Your feedback is highly appreciated as we strive to continuously improve on our customer experience, and your compliments will surely be passed on to him. Regards, Away Holidays

Mr Satvinder Gill

Verificado pela Feefo

9 days ago

O que Mr Satvinder Gill disse sobre Away Holidays:

ITS HOW A SERVICE SHOULD BE..

I would definitely recomend Away Holidays ...they were excellent in every way... Alex was brilliant with all I needed.....

Monika

Away Holidays

6 days ago

Dear Caroline , Thank you so much for your kind words. We really appreciate you taking the time to share your positive experience with Away Holidays. Regards, Away Holidays

Cliente fiável

Verificado pela Feefo

11 days ago

Alex provided an excellent service

I dealt with Alex and the service I received was excellent. He listened to what I was looking for and put together a holiday package to meet our needs. Due to the exceptional service from Alex I have...

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Monika

Away Holidays

6 days ago

Dear Valued Customer, Thank you so much for conveying your delightful experience with our services through Alex. We are overjoyed to know that he was able to meet your expectations and create the perfect holiday package for your needs. Regards, Away Holidays

Mr John Proctor

Verificado pela Feefo

GBR

12 days ago

O que Mr John Proctor disse sobre Away Holidays:

Terrific Teresa

Teresa is an absolute super star, I lost count of the times she’s booked my trips for me. Teresa is very knowledgeable and always delivers a great service with a competitive price. Teresa gets 5...

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Monika

Away Holidays

6 days ago

Dear John, Thank you so much for the superb feedback that you've provided. We're always striving to offer the best possible service to all of our clients, and it's incredibly rewarding to hear such praise from customers like you who have had positive experiences. Regards, Away Holidays

Cliente fiável

Verificado pela Feefo

13 days ago

Easy booking

Very knowledgable

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Away Holidays Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?