Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Aviva Ireland Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 21,953 comentários

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Aviva Ireland:

There was a lot of confusion re their own e-mails which they blamed Ina backlog

Amy

Aviva Ireland

9 years ago

Hi Frederick.

We are sorry to hear about your experience.

I know that one of our agents has been in touch and is continuing to look into this for you.

Kind Regards - Amy

Cliente fiável

9 years ago

A lot of confusion with no claim bonus cert and named driver licence number

Amy

Aviva Ireland

9 years ago

Hi there,

We are sorry to hear about your experience. I know one of our agents have been in contact, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Cliente fiável

9 years ago

Very pleased

Great customer service

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you are pleased with the service that you received!

All the best – Amy

Cliente fiável

9 years ago

Very good

Very happy

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are pleased with the service that you received!

All the best – Amy

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Aviva Ireland:

Good service to date but would like to get access to a few more months of the Aviva driving school and associated insurance.

Amy

Aviva Ireland

9 years ago

Hi Oisin,

Thank you for your 4 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you are happy with the service that you received!

All the best – Amy

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Aviva Ireland:

Good and easy

good value for money with very goo benefits. Good discounts. Long waiting times to contact customer services

Amy

Aviva Ireland

9 years ago

Hi Kevin,

Thank you for your 4 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are pleased with our product benefits!

All the best – Amy

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Aviva Ireland:

Superb value

Best product in the market

Amy

Aviva Ireland

9 years ago

Hi Paraic,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are happy with our product!

All the best – Amy

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Aviva Ireland:

Excellent

Excellent product and service and good value

Amy

Aviva Ireland

9 years ago

Hi Mary,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you’re happy with our product and service!

All the best – Amy

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Aviva Ireland:

Great company, at least still ;)

Good customers service, never decline my cars like FBD did

Amy

Aviva Ireland

9 years ago

Hi Patrycja,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience with us was so positive!

All the best – Amy

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Aviva Ireland:

Simple easy painless

I have been insured with RSA for 24yrs so this is the first time I've switched. It was so simple and easy that I'm sorry I didn't do it years ago

Amy

Aviva Ireland

9 years ago

Hi Anne-Marie,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that your switch over to us was so easy!

All the best – Amy

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Aviva Ireland Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?