Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Austin & Wyatt Estate Agents Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 390 comentários

Cliente fiável

Verificado pela Feefo

2 days ago

Bad experience

We recently sold our property through this agency. Based on our understanding of the agreement, we expected to pay a fee of 1% of selling price .However, we were charged 1.2%on completion. We raised...

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Lucy Mawer from Austin & Wyatt Lower Parkstone

Austin & Wyatt Estate Agents

1 day ago

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

4 days ago

Efficient

Excellent!!! Very helpful, very friendly, very efficient Easy to communicate with

Lucy Mawer from Austin & Wyatt Ringwood

Austin & Wyatt Estate Agents

3 days ago

Thank you so much for your kind words! We are thrilled to hear that our team was able to provide you with excellent service. We always strive to be helpful, friendly, efficient, and easy to communicate with. Kind regards, Lucy, Customer Feedback and Support Team

Y Meisner

Verificado pela Feefo

5 days ago

O que Y Meisner disse sobre Austin & Wyatt Estate Agents:

Great

Lucy Mawer from Austin & Wyatt Lower Parkstone

Austin & Wyatt Estate Agents

3 days ago

Thank you so much for your outstanding 5* review! We are thrilled that you had a great experience with us. Customer satisfaction is our top priority and we're happy to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team

Niall Wallace

Verificado pela Feefo

GBR

7 days ago

O que Niall Wallace disse sobre Austin & Wyatt Estate Agents:

It eventually worked

Lucy Mawer from Austin & Wyatt Totton

Austin & Wyatt Estate Agents

5 days ago

Thank you for your review. Best wishes, Lucy, Customer Feedback and Support Team

Rebecca Reavey

Verificado pela Feefo

4 months ago

O que Rebecca Reavey disse sobre Austin & Wyatt Estate Agents:

They did there job well

Lucy Mawer from Austin & Wyatt Bitterne

Austin & Wyatt Estate Agents

9 days ago

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

Rebecca Reavey

7 days ago

The team did what I requested

Joanne Vincent

Verificado pela Feefo

GBR

3 months ago

O que Joanne Vincent disse sobre Austin & Wyatt Estate Agents:

Personal and caring service

Very personal service, nothing was too much for them huge shout out to to the team who support me through the sale of my mum's property which was not an easy journey. They were incredibly patient,...

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Lucy Mawer from Austin & Wyatt Bitterne

Austin & Wyatt Estate Agents

9 days ago

Thank you for your kind words! Our team takes great pride in providing personalized service to each of our clients. We are glad we could make the sale of your mum's property easier for you. It was a pleasure working with you again. Kind regards, Lucy, Customer Feedback and Support Team.

Joanne Vincent

8 days ago

Cliente fiável

Verificado pela Feefo

10 days ago

Helpful and patient

They responded immediately to my queries. As an older person I appreciated their help with access to documents and explaining the process.

Lucy Mawer from Austin & Wyatt Bitterne

Austin & Wyatt Estate Agents

8 days ago

Thank you for your kind words! We are so happy to have been able to assist you efficiently and make the process easier for you. Serving our customers with top-notch service is our highest priority. Kind regards, Lucy, Customer Feedback and Support Team

Cliente fiável

Verificado pela Feefo

11 days ago

Buying /selling of property

Excellent service from the whole team with selling and purchasing of a property. Would recommend to others . Thank you all and looking forward to moving into our new home ☺️

Lucy Mawer from Austin & Wyatt Canford Heath

Austin & Wyatt Estate Agents

10 days ago

Thank you for the amazing review! Our team strives to provide top-notch service to our clients and we are thrilled to hear about your positive experience. Congratulations on your new home. Best wishes, Lucy, Customer Feedback and Support Team

Cliente fiável

Verificado pela Feefo

15 days ago

Wonderful housing agency, recommend

Exceptional service, would definitely recommend to everyone. They really helped us during the process of selling our house, very happy with the results.

Lucy Mawer from Austin & Wyatt Totton

Austin & Wyatt Estate Agents

13 days ago

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

16 days ago

Very professional office

Excellent service from the start communication was very good we were kept in the loop all through the whole process very professional

Lucy Mawer from Austin & Wyatt Bitterne

Austin & Wyatt Estate Agents

15 days ago

"Thank you for taking the time to leave us this kind review! We're thrilled to hear about your positive experience with our services. Our team always strives to provide thorough communication and professional service. Kind regards, Lucy, Customer Feedback and Support Team

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Austin & Wyatt Estate Agents Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?