Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Art of Travel Comentários

https://artoftravelgroup.co.uk

EXCECIONAL

Passionate travel professionals dedicated to providing first class customer service and matching you with your perfect cruise.

Serviço

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classificações no último ano

A apresentar todos os 324 comentários

Cliente fiável

Verificado pela Feefo

3 years ago

Superb service from start to finish!

My husband and I recently booked a cruise holiday through Art of Travel, and we couldn't be happier with our experience. From the very beginning, the team at Art of Travel demonstrated exceptional...

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Art of Travel

3 years ago

Thank you so much for your kind words and for taking the time to share your experience with Art of Travel! We hope you have an amazing time on your cruise, and please don't hesitate to reach out if you need any further assistance or have questions about future travel plans. We're always here to help!

0

TC

Tracy Chapman

Verificado pela Feefo

3 years ago

O que Tracy Chapman disse sobre Art of Travel:

The best cruise booking service I've ever used!

Service was excellent from start to finish. Toni is knowledgeable, professional, helpful & a delight to deal with. So much so that I've saved her details in my phone & will always ask her to quote...

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Art of Travel

3 years ago

Hi Tracy, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Toni and our post-sales team. We're delighted that you've chosen to work with Toni for your future cruise bookings and that our team was able to address your queries promptly and effectively. At Art of Travel, our goal is to create memorable and seamless travel experiences, and it's a pleasure to know that we have succeeded in doing so for you.

0

ME

Mr L Evans

Verificado pela Feefo

3 years ago

O que Mr L Evans disse sobre Art of Travel:

Great Service!

Great service from Art of Travel for the second time! After booking with Art of Travel last year, we contacted them again with limited dates, and a very specific destination in mind. They managed to...

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Art of Travel

3 years ago

Hi Lewis, thank you for your continued trust in Art of Travel and for sharing your positive feedback with us. We're thrilled to have found you the perfect cruise and we are excited for your upcoming journey. Your recommendation means a lot, and we look forward to assisting you with many more cruise experiences in the future.

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CS

Chloe Summer

Verificado pela Feefo

3 years ago

O que Chloe Summer disse sobre Art of Travel:

Excellent knowledge and service. Would definitely recommend Art of Travel

Being my first cruise I was extremely apprehensive about booking. The lovely lady at Art of Travel put my mind at rest. She was able to talk me through the different cabin options, how the excursions...

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Art of Travel

3 years ago

Hi Chloe, thank you for choosing Art of Travel for your first cruise experience and for sharing your fantastic feedback. We're delighted that Cherie was able to provide valuable guidance and put your mind at ease throughout the booking process. It's wonderful to hear that your cruise was amazing, and we're excited to be a part of your future travel adventures.

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Não recebeu um convite para avaliar?

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo