Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Andrew Reeves Estate Agents Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 26 comentários

Mr Warren

Verificado pela Feefo

1 month ago

Cliente fiável

Verificado pela Feefo

2 months ago

Letting of a flat in Beckenham

Responsive & professional. They achieved very good results in a short space of time.

Lucy Mawer from Andrew Reeves Beckenham

Andrew Reeves Estate Agents

2 months ago

"Thank you for your review! Our team prides ourselves on being responsive and professional, and we are happy to hear we were able to deliver great results for you quickly. Best wishes, Lucy, Customer Feedback and Support Team

Cliente fiável

Verificado pela Feefo

5 months ago

Lucy Mawer from Andrew Reeves Beckenham

Andrew Reeves Estate Agents

2 months ago

Many thanks for your 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

5 months ago

They just want your custom. Don't use them and don't pay any Mgmt fee

A very poor service all round. Not customer friendly. Lacks candour.. poor communication. Does not appreciate the landlord/client. Goes against it's own protocol/guidelines. Work like cowboys. No...

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Chanelle Aldrich from Andrew Reeves Bromley

Andrew Reeves Estate Agents

4 months ago

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Chanelle, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

9 months ago

Poor and unprofessional service

Very disappointing. Extremely poor service. Agent was rude and unprofessional. Did not provide the service I hired them for. Needed to be reminded to advertise my property. Minimal potential...

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Lucy Mawer

Andrew Reeves Estate Agents

9 months ago

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

Mr Murphy

Verificado pela Feefo

10 months ago

Cliente fiável

Verificado pela Feefo

1 year ago

Quite good

Pretty good but sometimes can take too long too to call in response to a message

Cliente fiável

Verificado pela Feefo

1 year ago

First class service

Max responded quickly with good advice and a good proposal. A tenant was quickly found at good rent and then signed up and occupation taken in a record fast time.

Cliente fiável

Verificado pela Feefo

1 year ago

Lucy Mawer

Andrew Reeves Estate Agents

1 year ago

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

Cliente fiável

Verificado pela Feefo

1 year ago

Go elsewhere

Don’t reply to calls Don’t follow client instructions Never any answer on phone

Lucy Mawer

Andrew Reeves Estate Agents

1 year ago

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.

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Andrew Reeves Estate Agents Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?