Overall a great company and website. However, 2 times I emailed a question and never received a response. The only way to get my questions answered seemed to be to call on the phone.
Customer service was attentive and polite, especially in light of sourcing problems, and notification of shipment very much appreciated. To rate an "Excellent" mark from me, it would be helpful if...
GREAT communication! Always get order acknowledgements, ship dates, and tracking numbers. My questions are always answered within a day or so. Shipment from the UK is fast when items are in stock....
Delivery was delayed by weeks without any information, when called in to query false information was given. Products were charged to credit card immediately on order despite no confirmation on...
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Amira Equi Ltd
Amira Equi Ltd
15 years ago
We apologise for the delay in dispatching the Pikeur Winter Weight breeches. As explained due to their significant increase in popularity, high volumes of orders for the winter breeches were received and stock quickly ran low.
Pikeur were continually manufacturing their winter stock and have assured us higher volumes will be ready for the upcoming winter season to enable suppliers to meet demand.
Amira Equi
the only complain I have is that sometimes there isn´t in stock what is being sold on line. So it happened a couple of times that I bought the item, in order to receive it in a city where I will be...
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