Alton Towers Holidays já não é um cliente ativo da Feefo
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TC
Trusted Customer
Verificado pela Feefo
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
tayyabs party
Kids and family can't stop talking about it still fantastic service and my host Chelsea was on top form and there when ever we needed her can't wait to come back
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TC
Trusted Customer
Verificado pela Feefo
Southampton
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
Alton towers 1 night booking
Very helpful & cheerful service from representatives
0
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TC
Trusted Customer
Verificado pela Feefo
cambridge
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
Booking a short break
I thought booking the room and the room prices where very clear, however it did not show further details about the hotel.
I wanted more information on the splash landings pool and the restaurant in...
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TC
Trusted Customer
Verificado pela Feefo
Nottingham
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
Booking on an iPad wasn't the best - trying to select a date was difficult
The booking experience wasn't as easy on an iPad as trying to select the correct date was tricky. I had to use current day until into the booking then change the date.
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TC
Trusted Customer
Verificado pela Feefo
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
Splash landings hotel
Confusing web site. Not clear what is and is not included. Difficult to navigate. Staff were very good though
0
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Cliente fiável
Verificado pela Feefo
10 years ago
Disappearing offers
I went looking for short holidays with alton towers. Liked a couple of offers. Next day after some coordination with the rest of the group, went back on the website to book but most accommodation ...
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TC
Trusted Customer
Verificado pela Feefo
Shenstone
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
Alton towers
Staff were very helpful on the telephone when I booked.
0
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TC
Trusted Customer
Verificado pela Feefo
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
headach!
useless.... attempted 4 times with 2 different cards and none of them would work, but after calling the booking line the booking and being on phone for over 20 mins.... was accepted with no issues!!!!
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our booking process.
When you attempt to make a booking online, the decision of accepting the payment is made by the credit card company. This can often be declined if it is an usual purchase for you or if the address used on the booking does not match where the card is registered to, or for several other reasons. I am sorry that this happened to you.
Telephone bookings are usually more successful in such cases as the team are able to check things like the correct address for you.
I hope that this issue will not detract from your enjoyment on your upcoming Alton Towers break.
With kind regards,
Kim
0
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TC
Trusted Customer
Verificado pela Feefo
Gravesend
10 years ago
O que Trusted Customer disse sobre Alton Towers Holidays:
Nice and easy
10minutes from seeing the advert to completing the booking
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
