Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Adrenaline.com.au Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/adrenaline-com-au | Feefo

A apresentar todos os 23,842 comentários

Steven Cole

Mackay

2 days ago

Data de compra: 01/09/2025

O que Steven Cole disse sobre Adrenaline.com.au:

I booked an experience, got the confirmation later that day and then a week later got an email that it had been canceled, no phone call or follow up from them to book an alternative date I have...

Ler todos

Customer Experience

Adrenaline.com.au

2 days ago

Hi Steven, Sorry to see that date you selected is not available for your experience. I can see that our team did email you to advise of this and gave you an option to reschedule or change for a different experience. If you can please respond to this email with what you would like to do we can organise this for you.

Ver todos os comentários do Cliente

Marin

Melbourne

4 days ago

Data de compra: 06/09/2025

O que Marin disse sobre Adrenaline.com.au:

Tried booking a helicopter flight experience though this website. Everything went through and at the end it said something went wrong. Had to rebook everything and it said it again. Then I see it had...

Ler todos

Customer Experience

Adrenaline.com.au

2 days ago

Hi Marin, We're really sorry to hear about your experience, that’s definitely not the smooth process we aim for. Thank you for your patience while the refund is being processed, and we’ll be reviewing this to help prevent it happening again.

Ver todos os comentários do Cliente

Cliente fiável

18 days ago

Data de compra: 21/08/2025

We had an awesome experience with this flight. We got to see a whale and her calf. The weather was amazing. The pilot explained all the safety rules before our flight. The flight was quite smooth and...

Ler todos

Customer Experience

Adrenaline.com.au

12 days ago

Thanks for the wonderful review! We're so glad you had an awesome flight and got to witness such a special moment with the whales.

Ver todos os comentários do Cliente

Cliente fiável

19 days ago

Data de compra: 21/08/2025

It was easy to do and everything was explained

Customer Experience

Adrenaline.com.au

12 days ago

Thanks for your feedback! We're glad the process was easy and everything was clearly explained.

Ver todos os comentários do Cliente

Cliente fiável

19 days ago

Data de compra: 22/08/2025

The booking website couldn’t confirm my booking, it said “something went wrong” with the payment and wanted to repeat the process, just before I did I got a ping from my bank saying the payment went...

Ler todos

Customer Experience

Adrenaline.com.au

12 days ago

Thanks for your detailed feedback. We're sorry for the confusion during booking, and we understand how frustrating that must have been. We're glad our customer service team could help resolve it quickly, your comments will help us improve the online experience.

Ver todos os comentários do Cliente

Roberta Walker

Woodvale

26 days ago

Data de compra: 15/08/2025

O que Roberta Walker disse sobre Adrenaline.com.au:

The online service wouldn't allow part payment using credit voucher and a card when trying to book an event. Had to make a call and on phone for 21minutes trying to book the event. Whilst operator...

Ler todos

Customer Experience

Adrenaline.com.au

12 days ago

Thanks for sharing your experience. We're sorry the booking process wasn’t as smooth as it should be. We appreciate your feedback on our system and the operator you spoke with.

Ver todos os comentários do Cliente

John Moore

Perth

28 days ago

Data de compra: 06/08/2025

O que John Moore disse sobre Adrenaline.com.au:

They were great to help us out and sorted out our situation

Customer Experience

Adrenaline.com.au

12 days ago

Thanks for your review! We're glad our team could help and get things sorted for you.

Ver todos os comentários do Cliente

Cliente fiável

28 days ago

Data de compra: 06/08/2025

Well organised, great staff and a very good program to detect and observe whales. We had multiple opportunities to watch whales.

Customer Experience

Adrenaline.com.au

12 days ago

We're so glad you enjoyed the whale watching experience and had plenty of opportunities to observe these incredible creatures.

Ver todos os comentários do Cliente

Farzad Rajabianhamedani

Brisbane

1 month ago

Data de compra: 01/08/2025

O que Farzad Rajabianhamedani disse sobre Adrenaline.com.au:

It was a great experience. Every single thing from booking to signing in to changing my booking order was done so smoothly and fast with respect.

Customer Experience

Adrenaline.com.au

12 days ago

Thanks so much for your kind words! We're thrilled everything from booking to changes went smoothly and respectfully.

Ver todos os comentários do Cliente

Cliente fiável

1 month ago

Data de compra: 30/07/2025

The booking was smooth and super easy. The trip I booked was also the best one.

Customer Experience

Adrenaline.com.au

12 days ago

Thanks for the great feedback! We're so glad the booking process was smooth and that you loved the trip, hope to welcome you back again soon!

Ver todos os comentários do Cliente

Não recebeu um convite para avaliar?

Acerca de Adrenaline.com.au

Adrenaline is Australia's leading online supplier of awesome and unique gifts and we have been helping people with their Adrenaline gift ideas for over 20 years. We will book your adventure or provide you with Adrenaline-fuelled Gift Vouchers. Our range includes over 2,000 of the best Adrenaline adventures in Australia and the Globe.

Ler todos

1300 791 793

Level 11, 50 Carrington Street, Sydney, 2000, Australia

Serviço de apoio ao cliente

Porquê confiar nas avaliações da Feefo?