They dealt with my inquiry regarding non- delivery of an item very promptly, ordering a replacement and ensuring delivery within 24 hours. Given that the non-delivery was an issue for Hermes and not...
Pathetic customer service. None responded to my email. I want to return a faulty item but none responded to email
Callum
MandM Direct
4 years ago
I am disappointed to hear this item appears to have developed a fault. Please return it to us for the attention of the Returns Manager for a full refund, noting the fault and we will investigate immediately. Please contact us on customerservices@mandmdirect.com so we can begin to arrange this for you.
Avaliações de produtos
Callum
MandM Direct
4 years ago
I am disappointed to hear this item appears to have developed a fault. Please return it to us for the attention of the Returns Manager for a full refund, noting the fault and we will investigate immediately. Please contact us on customerservices@mandmdirect.com so we can begin to arrange this for you.
Purchase was fine but Hermes delivery left a lot to be desired. Goods were left on my nextdoor Neighbour s doorstep for some reason who were away on a week s holiday. Luckily at the end of the day...
MandM Direct is one of the UK's leading fashion and sports discount retailers selling your favourite top brands - adidas, UGG, Timberland, Diesel, Berghaus and French Connection and loads more, all with savings of up to 75% off UK recommended retail prices.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
MandM Direct is one of the UK's leading fashion and sports discount retailers selling your favourite top brands - adidas, UGG, Timberland, Diesel, Berghaus and French Connection and loads more, all with savings of up to 75% off UK recommended retail prices.