Extremely poor service. Builder fitted the bollards exactly as instructed yet one bollard doesnt sit flush with the drive. Barriers Direct have not helped at all to resolve this and off loaded me...
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Kaye
Barriers Direct
4 years ago
Thank you for taking the time to leave us your feedback. Unfortunately, we cannot be held responsible for any independent installation issues and on this occasion it is the opinion of our expert that the fault was caused during install and not during production. However, we always do what we can to ensure customer satisfaction so have therefore, as a good will gesture, supplied a new top section free of charge. This is one of our most popular posts and has only ever had 4 and 5 star reviews from our other valued customers, therefore, a responsible installer should be able to remove the installation debris obstructing the interior of the post and enable it to successfully operate with the part with have supplied.
Avaliações de produtos
Kaye
Barriers Direct
4 years ago
Thank you for taking the time to leave us your feedback. Unfortunately, we cannot be held responsible for any independent installation issues and on this occasion it is the opinion of our expert that the fault was caused during install and not during production. However, we always do what we can to ensure customer satisfaction so have therefore, as a good will gesture, supplied a new top section free of charge. This is one of our most popular posts and has only ever had 4 and 5 star reviews from our other valued customers, therefore, a responsible installer should be able to remove the installation debris obstructing the interior of the post and enable it to successfully operate with the part with have supplied.
Product not as advertised. Return process worked well. Hopefully get refund soon.
Kaye
Barriers Direct
4 years ago
Thank you for taking the time to leave your feedback. Please accept our sincere apologies that the information online was misleading, this has now been addressed, the product has been returned and the refund processed. We hope this will not deter you from purchasing from Barriers Direct in the future.
Items were delivered within expected delivery window. One item was missing but customer service rectified immediately having the item delivered the following day.
Installer left the premises without installing. Driveway was mine not for sharing plus I have permission confirmation from Housing Association, he listened to next door who was not tenant, the aim...
I found Barriers Direct to be a most efficient company. When I rang to ask a couple of questions about the product I wanted to buy, the phone was answered quickly by an actual member of staff, not by...
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Avaliações de produtos
Data de compra: 20/10/2021
0
Partilhar
DW
Dr Rose Williams
Verificado pela Feefo
4 years ago
O que Dr Rose Williams disse sobre Barriers Direct:
very businesslike and helpful, now have 2 or your bins, one for salt and one fot grit.So I am now in a state of readiness which is reassuring.
Data de compra: 15/10/2021
0
Partilhar
MW
Mr George Pascoe-Watson
Verificado pela Feefo
4 years ago
O que Mr George Pascoe-Watson disse sobre Barriers Direct:
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.