HORRIFIC experience !!
WORST CUSTOMER CARE I HAVE EVER HAD FROM ANY COMPANY....ordered over £500 worth of goods and they printed the wrong sizes, unless my staff have all shrunk over night they...
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Marketing
121 Workwear
7 years ago
As a business we have reviewed our processes internally since you ordered November last year and we do apologise about the service. At that time there was also a transition in staff which caused a lack of communication and confusion. Moving forward we have put in procedures to avoid this happening as communication and clarity is key to customer care. Sorry once again. Regards, Amy
I ordered 75 Beechfield Beanie Hats with personalised logo for our Football Club girls and boys as a little Christmas pressie to say thank you to them all for their hard work & dedication at football...
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Marketing
121 Workwear
7 years ago
We love to hear such positive feedback. We do the up most to exceed customers requirements. If you need anything else in the future please do get in touch!
The first part of the service was very efficient and easy however, it took over two months for my items to be delivered. I received no updates on my parcel and even after emailing the sales team and...
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Marketing
121 Workwear
7 years ago
Hi Erin, Many thanks for your feedback. We always want to hear about where we can improve within the business and your feedback will be passed on to the relevant people to review how we update our customers as communication is key. We apologise for such a long delay in your order and the lack of communication. Many thanks, 121 Workwear
Data de compra: 06/11/2018
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VC
Verified Customer
7 years ago
O que Verified Customer disse sobre 121 Workwear:
Great service and price - recommend!
Marketing
121 Workwear
7 years ago
Thank you for your positive feedback! We are pleased you would recommend us! :)
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