Ive ordered twice before from this online retailer and they were efficient, BUT my order was cancelled without notification, despite me calling, emailing and calling them once more between the 13th...
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Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you have experienced issues with receiving your order.
I can see from the tracking information on your order that due to an incorrect delivery address, the courier was unable to deliver your order to the requested location on the 10/4/18.
Unfortunately, due to the courier being unable to resolve this error, your order was then sent back to us.
As a result, we authorised and processed a credit refund on your order with the credit note reference number 1843228 as soon as we received the items back into our warehouse.
Please note that it can take 3 - 5 working days (excluding weekends) in order for the funds to appear in your bank or building society account.
Please also accept my further apologies for any inconvenience this has caused you.
Prompt delivery, but a huge waste of paper on packaging, far too big a box and lots of paper, far, far too big!
The product is just fine, heavy and thin, but very strong Doesn't add to space taken...
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Sam