Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações William Russell | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/william-russell-ltd | Feefo - Brasil

Exibindo todas as 1,436 avaliações

Robert Dagge

Cambodia

7 days ago

Data da compra: 07/01/2025

O que Robert Dagge disse sobre a William Russell:

Personalised service

Too expensive

Angela Hurst

William Russell

6 days ago

Thank you for taking the time to leave us your feedback. We are sorry to hear that pre-auth and claims service in isn't always easy. We have an excellent claims team on hand to assist so please do get in touch and they would be more than happy to assist. We strive to offer outstanding customer care at all times. Thank you again for getting in touch with us.

Avaliações de produto

Consumidor confiável

8 days ago

Data da compra: 07/05/2025

Good and Professional Service

I've had a good experience so far. I'm glad to have found this service with so many options for worldwide coverage.

Angela Hurst

William Russell

6 days ago

Many thanks for your positive 5* feedback. We are always happy to hear when we get things right for our members and we're pleased to have you with us, it's great to know you feel supported and secure.

Avaliações de produto

Consumidor confiável

10 days ago

Data da compra: 07/07/2025

Excellent and very personal service. Claims get settled quickly.

Angela Hurst

William Russell

10 days ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.

Consumidor confiável

11 days ago

Data da compra: 07/07/2025

Angela Hurst

William Russell

11 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Consumidor confiável

16 days ago

Data da compra: 14/06/2025

I have been a client for more than 30 years, overall experience is good.

Many years a client, it is expensive but it has always worked for me

Angela Hurst

William Russell

14 days ago

Many thanks for your positive 5* review and comments. We're glad you have a plan that works for you and that renewing your cover remains a simple process. We're here should you ever need us!

Avaliações de produto

Consumidor confiável

18 days ago

Data da compra: 07/01/2025

Angela Hurst

William Russell

14 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Avaliações de produto

Jim Crews

19 days ago

Data da compra: 18/06/2025

O que Jim Crews disse sobre a William Russell:

Term life review

I can only speak about the term life, but it seems a reasonably priced.

Angela Hurst

William Russell

14 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you are happy with the service you have received so far. We're here any time you should need us, thanks for becoming a William Russell member.

Avaliações de produto

Jonathan

Tokyo, Japan

22 days ago

Data da compra: 18/06/2025

O que Jonathan disse sobre a William Russell:

Getting increasingly expensive, but happy to be insured

Service is very responsive and helpful.

Angela Hurst

William Russell

21 days ago

Many thanks for your 5* review. We're happy the service you have received has been great. We do understand your comment about the renewal cost but please know that we are always reviewing our plans and looking at ways to provide the best plans at a reasonable price. Thank you again for taking the time to leave us your review.

Avaliações de produto

Consumidor confiável

24 days ago

Data da compra: 26/06/2025

I've been extremely pleased by the service I've received

Your customer service has consistently been excellent--courteous, helpful, professional, and warm--and while, fortunately, I haven't had the need to file a major claim, in the one minor case I did...

Ler tudo

Angela Hurst

William Russell

24 days ago

Many thanks for your positive 5* review. We're so pleased to hear when we get things right for our customers and your comments have been passed to Julia who was so pleased to have helped! We're here any time, should you need us. Thanks again for taking the time to leave us your comments.

Avaliações de produto

Consumidor confiável

29 days ago

Data da compra: 13/06/2025

The service has always been excellent.

Angela Hurst

William Russell

28 days ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received from us and we thank you for being a William Russell member for so many years!

Avaliações de produto

Não recebeu um convite para avaliação?

Sobre William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

Ler tudo

+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.

O que são Trusted Service Awards

Por que confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

Avaliações de William Russell

Health Renewing MemberMais avaliações deste produto (225)Visualizar site do produtoPersonalised service. Pre-authorisation and claims procedures not always user friendly in foreign countries where things don't work too well and customs differ. Doctors either don't understand or...Ler tudo

Health Renewing MemberMais avaliações deste produto (225)Visualizar site do produtoI've enjoyed the service and communication from Wiliam Russel. It has been professional, reliable, and prompt. It's nice to have peace of mind in this area of health and care.

Health Renewing MemberMais avaliações deste produto (136)Visualizar site do produtoI have been with William Russell for many years, renewing is always easy to do. This time it cost less, so that was very welcome!

Protection Renewing MemberMais avaliações deste produto (42)Visualizar site do produto

Protection New MemberMais avaliações deste produto (1)Visualizar site do produtoLife insurance forms were pretty easy to fill out and the folks involved were very nice and answered all my questions to my satisfaction very quickly. So far I’ve been impressed. Review aside,...Ler tudo

Health Renewing MemberMais avaliações deste produto (136)Visualizar site do produtoPremiums keep rising so it gets increasingly expensive. Otherwise, happy to have health insurance covering me globally.

Health Renewing MemberMais avaliações deste produto (136)Visualizar site do produtoI'm not sure what I'm reviewing--I just tried clicking "Health Renewing Member" and was told I hadn't purchased it--but I just wanted to say how helpful your customer service representative was when...Ler tudo

Health Renewing MemberMais avaliações deste produto (136)Visualizar site do produtoI have been renewing my policy for over 25 years

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?