Deceptive, misleading company that make cancellation extremely difficult and stressful.
Avoid at all costs.
Christian Evans
The Westminster Collection
19 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Avaliações de produto
Christian Evans
The Westminster Collection
19 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Data da compra: 03/04/2026
0
Compartilhar
MC
Mr C Coldwater
Verificado pela Feefo
GBR
22 days ago
O que Mr C Coldwater disse sobre a The Westminster Collection:
As before, they sign you up to a subscription without making it clear that's what they're doing.
Sally
The Westminster Collection
22 days ago
Hi. I'm sorry to hear you feel this way. If you don't wish to subscribe to monthly collections just simply let us know after you have received your first delivery, and we will be happy to carry out your instructions.
If you're ordering online contact customer service to let us know or visit www.westminstercollection.com/help/my-collections once you've received your order. Thanks, Sally
Hi. We’re sorry to hear about your concerns.
We always aim to make any subscription details clear at the point of ordering, so it’s disappointing to hear this wasn’t your experience.
To reassure you, you can manage or cancel any subscriptions directly within your online account. You can also remove your card details there at any time.
If you need any help with this, please don’t hesitate to get in touch and we’ll be happy to assist. Sally
Avaliações de produto
Sally
The Westminster Collection
22 days ago
Hi.
Data da compra: 09/04/2026
0
Compartilhar
MD
Mr DE Dolling
Verificado pela Feefo
GBR
22 days ago
O que Mr DE Dolling disse sobre a The Westminster Collection:
Hi . We’re really sorry to hear about your experience and understand how frustrating this must have been, especially with the issues ongoing for some time.
Thank you for bringing this to our attention. So we can get this resolved for you as quickly as possible, please email us with details of the pages you require and we’ll be more than happy to assist further.
We truly appreciate your patience and look forward to putting this right for you.
Hi. Thank you so much for your kind feedback!
We’re delighted to hear that you’re pleased with your Spitfire coin and that it’s met your expectations. It’s a truly iconic design, and we’re glad it’s found a place in your collection.
Thank you again for taking the time to share your thoughts – it’s very much appreciated.
Data da compra: 08/04/2026
0
Compartilhar
MT
Ms E Taylor
Verificado pela Feefo
GBR
23 days ago
O que Ms E Taylor disse sobre a The Westminster Collection:
Quick delivery, good choices, good packaging
Sally
The Westminster Collection
22 days ago
Hi. Thank you for your lovely feedback!
We’re really pleased to hear you were happy with the delivery, selection, and packaging. It’s great to know everything arrived just as it should.
We appreciate you taking the time to share your experience. :) Sally
Avaliações de produto
Data da compra: 08/04/2026
0
Compartilhar
MR
Ms S Reading
Verificado pela Feefo
GBR
23 days ago
O que Ms S Reading disse sobre a The Westminster Collection:
I've just left the review. I had already contacted Westminster Coin over a week ago but they have never contacted me back.
It's not worth the money I have paid and I would like it to be collected...
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Sally
The Westminster Collection
22 days ago
Hi. We’re sorry to hear that you’re disappointed with your purchase.
We’ve sent you an email today to help resolve this for you, as we haven’t received any previous emails from you. Please do check your inbox (and junk folder, just in case), and we’ll be happy to arrange the return and refund for you as quickly as possible.
We look forward to hearing from you soon so we can put this right. Sally
Avaliações de produto
Data da compra: 08/04/2026
0
Compartilhar
MV
Mrs A Valkova
Verificado pela Feefo
GBR
23 days ago
O que Mrs A Valkova disse sobre a The Westminster Collection:
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
