Friendly and helpful staff who helped me with my query
Sally
The Westminster Collection
7 days ago
Hi. Thank you for your lovely review! We're delighted to hear that our team were friendly and helpful in resolving your query. Providing excellent customer service is really important to us, so it's wonderful to receive your feedback. We truly appreciate you taking the time to share your experience! Sally
Avaliações de produto
Data da compra: 20/09/2026
0
Compartilhar
PK
PKD
Verificado pela Feefo
GBR
11 days ago
O que PKD disse sobre a The Westminster Collection:
The service was great, and I was kept informed about when the coins were dispatched and when they were due to arrive.
Sally
The Westminster Collection
7 days ago
Hi. Thank you for your lovely review! We're delighted to hear that you were pleased with our service and that our delivery updates kept you well informed throughout your order. We know how important clear communication is, so it's wonderful to receive your feedback. Thank you for your support, and we hope you enjoy your Patron Saints Coin! Sally
The coin was missing out of the envelope. It’s not a very secure way of sending coins when you’re paying £10 for a coin at a time.
Christian Evans
The Westminster Collection
8 days ago
Hi, I’m sorry your coin was missing from the envelope when it arrived. I appreciate your concerns about the packaging and apologise for the disappointment caused. I’ve emailed you directly to offer a replacement or a full refund, whichever you would prefer.
Kind regards,
Christian
Avaliações de produto
Christian Evans
The Westminster Collection
8 days ago
Hi, I’m sorry your coin was missing from the envelope when it arrived. I appreciate your concerns about the packaging and apologise for the disappointment caused. I’ve emailed you directly to offer a replacement or a full refund, whichever you would prefer.
Kind regards,
Christian
Data da compra: 19/09/2026
0
Compartilhar
MM
Mr B Marshall
Verificado pela Feefo
GBR
12 days ago
O que Mr B Marshall disse sobre a The Westminster Collection:
I received a first class service from The Westminster Collection and the website is great and very easy to use. If you were to ring them then they'll do everything to help you and you will not be...
Ler mais
Sally
The Westminster Collection
12 days ago
Hi. Thank you so much for your wonderful review :) We're delighted to hear that you found our website easy to use and received first-class service from our team. Providing a helpful and friendly experience is something we take great pride in, so your kind words really mean a lot to us. Thank you for your recommendation and for choosing The Westminster Collection. We look forward to helping you again in the future! Sally
Hi. Thank you for your lovely 5-star review! We're delighted to hear you received excellent service and hope the anniversary coin makes a wonderful keepsake for such a special occasion. We really appreciate your feedback and look forward to helping you again in the future. Sally
The coin was delivered promptly with details of forthcoming delivery sent by email which is helpful. There is always good communication from The Westminster Collection which is much appreciated.
Sally
The Westminster Collection
12 days ago
Hi. Thank you for your lovely feedback! We're delighted to hear that your coin arrived promptly and that you appreciate the communication and delivery updates we provide. We always aim to keep our customers informed, so it's wonderful to know this makes a difference. Thank you for your continued support, and we look forward to welcoming you back soon! Sally
Avaliações de produto
Data da compra: 22/09/2026
0
Compartilhar
MW
Mr B Walker
Verificado pela Feefo
GBR
13 days ago
O que Mr B Walker disse sobre a The Westminster Collection:
Hi. Thank you for your kind feedback and recommendation! We’re really pleased to hear that you enjoy the variety we offer.
We really appreciate your support and hope you continue to find lots of interesting additions for your collection. Sally
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
