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Avaliações WarmeHaus | Avaliações de Atendimento ao Cliente para {{merchantUrl}} | Feefo - Brasil

TC

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a WarmeHaus:

Quick delivery

Avaliações de produto

Data da compra: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

O que Trusted Customer disse sobre a WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

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Avaliações de produto

Data da compra: 05/02/2019

1

Consumidor confiável

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Consumidor confiável

7 years ago

Thank you for your acknowledgement.

Avaliações de produto

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data da compra: 29/01/2019

0

Consumidor confiável

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

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Data da compra: 04/01/2019

1

Consumidor confiável

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data da compra: 27/12/2018

0

TC

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Avaliações de produto

Data da compra: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

O que Trusted Customer disse sobre a WarmeHaus:

Great Product, great price

Data da compra: 20/12/2018

0

TC

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a WarmeHaus:

Good info

Recommended

Avaliações de produto

Data da compra: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

O que Trusted Customer disse sobre a WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

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Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Avaliações de produto

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Data da compra: 10/12/2018

0

TC

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a WarmeHaus:

Excellent service

Superb quick service

Avaliações de produto

Data da compra: 10/12/2018

0

Avaliações de WarmeHaus

Bergen 1800 x 500mm Straight Chrome Heated Towel RailMais avaliações deste produto (3)Visualizar site do produtoNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailMais avaliações deste produto (4)Visualizar site do produtoAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailMais avaliações deste produto (4)Visualizar site do produtoOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailMais avaliações deste produto (1)Visualizar site do produtoGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorMais avaliações deste produto (1)Visualizar site do produtoGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailMais avaliações deste produto (1)Visualizar site do produtoGood product and fast service delivery

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?