Excellent service and very prompt reimbursement of vets fees - one very hap...
Excellent service and very prompt reimbursement of vets fees - one very happy customer!
Francesca
Muddy Paws
9 years ago
Dear Jane,
DELIGHTED to hear that your claim was paid quickly.
Do keep in touch with us via our social media page, we are improving our blog by the day and have some great articles from vets, nurses and partner businesses.
Quick responses from staff who are friendly, helpful human being.
Helpful and friendly staff are quick and easy to contact. I was thankful that there is no waiting or holding on the 'phone while listening to electronic music or recorded messages. When my pet was...
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Francesca
Muddy Paws
9 years ago
Dear Lisa,
Thank so much for your helpful feedback. We are trying to simplify the process with Premium Credit. Lovely to hear that we are HUMANS, though we prefer animals, it's good to be a human animal too.
Do keep in touch with us via our Facebook page on the link below.
They have always been helpful on the phone and will cover working dogs. The cost is very good for the extensive cover offered and they pay promptly which is greatly appreciated! I have informed many...
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Francesca
Muddy Paws
9 years ago
Dear Lesley,
Thank you very much for your Review! Do let us know if we can help you further by emailing admin@vetsmedicover.co.uk.
Many thanks,
Team VetsMedICover
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Muddy Paws:
My rough collie Sadie luckily has never needed any treatment for any seriou...
My rough collie Sadie luckily has never needed any treatment for any serious medical requirements at the vets so why is it that my premium goes up every year. When I first started the policy it cost...
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Francesca
Muddy Paws
9 years ago
Dear Kay,
Sorry to hear that you were very frustrated with the price increases. One of us will give you a call over the next few days to discuss this if that's OK?
Talk to you soon.
Team VMC
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Consumidor confiável
Verificado pela Feefo
9 years ago
Pre-existing conditions cover at a great price
It was easy to do. Cover at a reasonable price for pre-existing conditions. Fantastic
Francesca
Muddy Paws
9 years ago
Dear Peta,
Thanks very much for leaving us a review, we really appreciate your comments.
If you need anything, please contact us on admin@vetsmedicover.co.uk.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
