Very good service so far in what are difficult times.
So far (unfortunately this will be an ongoing claim) staff have been very helpful regarding advice on making a claim, claim forms have been sent through very quickly. The approval process so far...
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0
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Consumidor confiável
Verificado pela Feefo
9 years ago
Great service quick payout!
Great service!
0
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Muddy Paws:
Our claim was handled quickly and without any lengthy questioning from Vets...
Our claim was handled quickly and without any lengthy questioning from VetsMediCover. We have so far had no reason to give any negative feedback and we have been very happy with the service.
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Consumidor confiável
Verificado pela Feefo
9 years ago
Professional service
Our experience in VetsMediCover has been nothing but positive. All claims have been dealt with swiftly and efficiently.
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TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Muddy Paws:
To the point.
I have claimed once before for an expensive operation and was paid out immediately.
I don't find the cover to be cheap and it can increase dramitically from one year to the next (made aware of any...
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Consumidor confiável
Verificado pela Feefo
9 years ago
Great at first, then........
Great at first, good service but then because my dog had a lot of treatment, I was told that I would have to pay two years at double the monthly payment and if I claimed within those two years I...
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1
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Consumidor confiável
Verificado pela Feefo
9 years ago
Could have been a little bit more helpful then it would not have taken so l...
Could have been a little bit more helpful then it would not have taken so long to settle the claim
Francesca
Muddy Paws
9 years ago
Thank you so much for leaving this review! If you need anything please do contact us on admin@vetsmedicover.co.uk. We are currently improving our strategy so that we are alerted to claims payments that are taking too long (based on some of this feedback!) So thanks again for this review and if you ever need anything please call or email VetsMediCover and we will be happy to help.
All the best,
Team VMC
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Consumidor confiável
Verificado pela Feefo
9 years ago
Too expensive and devoid of compassion now. Shame
Very expensive policy, for a dog admittedly getting older, but then to quibble over a relatively minor op fee, equivalent to less than four monthly payments, is petty and disheartening. Seemed a...
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Francesca
Muddy Paws
9 years ago
Thank you very much for alerting us to these issues and your feelings. We really appreciate this contact! If you need anything else in the future please do contact us on admin@vetsmedicover.co.uk.
Many apologies for any difficulties caused.
All the best,
Francesca
2
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Consumidor confiável
Verificado pela Feefo
9 years ago
Good service by VetsMediCover
..
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
9 years ago
Excellent value for money . Vets medicover are the only policy to cover our...
Excellent value for money . Vets medicover are the only policy to cover our pet who had a broken leg
Francesca
Muddy Paws
9 years ago
Thank you for taking the time to leave us a review! Delighted to hear that we covered your pet who had a pre-existing condition!
Please do get in touch on admin@vetsmedicover.co.uk if you need anything else.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Team VMC