They didn't send some of the items I paid for. I reached out via email. They didn't respond. I've had issues with 75% of my orders with them which have eventually been sorted out, but this time. Nope.
Dale
Vapoholic
6 years ago
Hello Kirstie, the last email we received from you was sent on the 29th of June, we then replied to you the day after asking for more details but haven't heard back from you since. Please can you get in contact with us via our contact form on our website and we can put this right for you.
VC
Verified Customer
6 years ago
My complaints have been dealt with fully now, crossed wires just made me very grumpy. I have apologised to the company and they have apologised to me.
Avaliações de produto
Dale
Vapoholic
6 years ago
Hello Kirstie, the last email we received from you was sent on the 29th of June, we then replied to you the day after asking for more details but haven't heard back from you since. Please can you get in contact with us via our contact form on our website and we can put this right for you.
VC
Verified Customer
6 years ago
My complaints have been addressed and apologies given and accepted on behalf of both.
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