The booking went very smoothly, the appartment was impeccably clean. Although the check-in could be a bit more flexible (digital) to get access, we were very satisfied by the service delivered.
Richard
UnderTheDoormat
1 year ago
Dear Carl,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avaliações de produto
Data da compra: 17/12/2024
0
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JB
John Benedick
Verificado pela Feefo
1 year ago
O que John Benedick disse sobre a UnderTheDoormat:
Communication, reception, and support all excellen
Richard
UnderTheDoormat
1 year ago
Dear John,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Data da compra: 09/12/2024
0
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SB
Simon Broberg
Verificado pela Feefo
1 year ago
O que Simon Broberg disse sobre a UnderTheDoormat:
Dear Simon,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avaliações de produto
Data da compra: 09/12/2024
0
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Consumidor confiável
Verificado pela Feefo
1 year ago
Good but a bit slow sometimes
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avaliações de produto
Data da compra: 09/12/2024
0
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ZT
Ziningi Tsitsi
Verificado pela Feefo
Zimbabwe
1 year ago
O que Ziningi Tsitsi disse sobre a UnderTheDoormat:
The service was good and queries were attended to on time . The host on the ground who welcomed us was very good and hospitable .
The check in process should be improved . It took a while for us...
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Richard
UnderTheDoormat
1 year ago
Dear Ziningi,
We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avaliações de produto
Data da compra: 09/12/2024
0
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Consumidor confiável
Verificado pela Feefo
1 year ago
Very friendly and accommodating
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
From the time of booking the staff was friendly and responsive to all questions asked. They were flexible with our check-in time and when we had a minor issue w/ the coffee maker it was immediately...
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Richard
UnderTheDoormat
1 year ago
Dear Guest, it was a pleasure to host you during your time in London! Thank you for taking the time to leave us the positive review, we appreciate the thought. We wish you a safe journey home and would look forward to seeing you again! Kind regards, UnderTheDoormat Team
Avaliações de produto
Data da compra: 02/12/2024
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 year ago
If there has car parking area for customers should be greatly appreciated
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avaliações de produto
Data da compra: 02/12/2024
0
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JH
Jane Hinchliffe
Verificado pela Feefo
1 year ago
O que Jane Hinchliffe disse sobre a UnderTheDoormat:
Team were good but I was not expecting as much admin or a £500 security deposit required when renting through Booking.com.
Richard
UnderTheDoormat
1 year ago
Dear Jane,
Thank you for sharing your feedback! We’re sorry to hear the security deposit was unexpected. To ensure transparency, we do include information about the security deposit in our listing details. We do apologize if you missed this before booking. Thank you for also highlighting the efforts of our team – your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay soon. Safe travels!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Avaliações de produto
Data da compra: 02/12/2024
0
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Consumidor confiável
Verificado pela Feefo
1 year ago
everything was super nice and clean. The flat was super spacious and had everything we needed (a chopping board would be nice for cooking).
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
