I have to be honest and say that I have not used a personal travel agent / company before for my travels. But that's going to change in the future and it's thanks to Antony from Turquoise Holidays.
...
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Jackie
Turquoise Holidays
5 years ago
Thank you so much for leaving such a wonderful review, which we will share with our team. We are so pleased you and your girlfriend had the dream honeymoon. We can't wait to hear from you again. Best wishes from Antony and the Turquoise Team.
Jenni was excellent, she really listened to what we wanted and gave two options - both were suitable and we were delighted with the one we chose. Jenni stayed in touch throughout our stay to make...
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Jackie
Turquoise Holidays
5 years ago
Dear Daniel, Thank you so much for your amazing feedback. We greatly appreciate it, I am so glad you enjoyed the Turquoise experience and happy to hear you had a wonderful trip. We hope to be able to help again in the future. Best Wishes Jenni & The Turquoise Team.
We received fantastic support from Turquoise booking our dream holiday to Sri Lanka. The little touches they arranged for us on arrival at our resort as well as welcoming home with greatly...
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Jackie
Turquoise Holidays
5 years ago
Thank you so much for your amazing feedback. We greatly appreciate it, I am so glad you enjoyed the Turquoise experience and happy to hear you and your family had a wonderful trip to Sri Lanka. We hope to be able to help again in the future. Best Wishes Carl & The Turquoise Team.
I had a great first experience many years ago. And therefore came back to check for other holidays, most were pretty half hearted replies, so I booked with other companies. I got a condescending...
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Lizzie
Turquoise Holidays
5 years ago
Many thanks for taking the time to leave your review. I am so very sorry to hear about your experience with Turquoise and can guarantee you that all feedback is taken extremely seriously. As you know from your initial experience with Turquoise, we pride ourselves on customer service and once again, I cannot apologise enough that we have allowed standards to drop in this instance. I will be looking into this further personally and action will be taken. We have been in touch directly to discuss your feedback further and if there is anything more you would like to share, please do not hesitate to contact me directly.
Many thanks,
James Bell - Managing Director
james.bell@turquoiseholidays.co.uk
Avaliações de produto
Data da compra: 31/03/2019
0
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MJ
Mr Simon Jackson
Verificado pela Feefo
5 years ago
O que Mr Simon Jackson disse sobre a Turquoise Holidays:
Fantastic service in a really dynamic situation with covid. Emilie was super responsive and would certainly use them again.
Turquoise Holidays
Turquoise Holidays
5 years ago
Dear Simon, thank you so much for your feedback on your recent family holiday to the Seychelles. We are delighted we could help get you away and look forwarding to again! Best wishes, Emilie and the Turquoise team
Avaliações de produto
Data da compra: 02/11/2020
0
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MF
Ms Tahlia Fancy
Verificado pela Feefo
5 years ago
O que Ms Tahlia Fancy disse sobre a Turquoise Holidays:
Fantastic company to work with. Would absolutely book another holiday with them again. They made our honeymoon a total dream despite covid and 2020 changing our plans several times. They were there...
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Turquoise Holidays
Turquoise Holidays
5 years ago
Thank you for your feedback on your honeymoon to the South Pacific. We are over the moon you had a great time, so pleased we could help! Best wishes, Lara and the Turquoise team
Avaliações de produto
Data da compra: 27/11/2020
0
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ML
Ms Catherine Lee
Verificado pela Feefo
5 years ago
O que Ms Catherine Lee disse sobre a Turquoise Holidays:
We could not recommend Turquoise more. We found them online when trying to find an affordable trip to Bora Bora for our honeymoon. Our trip was booked for April 2020 but obviously was affected by...
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Turquoise Holidays
Turquoise Holidays
5 years ago
Dear Catherine, thank you for your honeymoon feedback for South Pacific. It is so lovely to hear what a great time you had, and we hope we can help in the future! Best wishes, Melissa and the Turquoise team
Unbelievable service, I feel like my travel agent is only working for me. Totally personalised service and spot on with amendments every time I fedback.
Turquoise Holidays
Turquoise Holidays
6 years ago
Hi there, thank you so much for your fantastic feedback! It was such a pleasure helping you and we can't wait for you to travel later this year, it will come around so quick! Best wishes Emilie and the Turquoise team
Avaliações de produto
Data da compra: 27/12/2020
0
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MD
Mr Stephen Downing
Verificado pela Feefo
6 years ago
O que Mr Stephen Downing disse sobre a Turquoise Holidays:
The representative at Turquoise had visited the safari lodge we stayed at and was very knowledgeable about the lodge and the people that worked there, which was very reassuring. His knowledge of Cape...
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Avaliações de produto
Data da compra: 29/02/2020
0
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MP
Mrs Teresa Pender
Verificado pela Feefo
6 years ago
O que Mrs Teresa Pender disse sobre a Turquoise Holidays:
The itinerary put together and the advice provided in finalising it was excellent. Fiona was extremely helpful and knowledgeable. The partners in country (Trails of Indochina) were great too.
Turquoise Holidays
Turquoise Holidays
6 years ago
Dear Teresa, Thank you so much for your amazing feedback. We greatly appreciate it, I am so glad you enjoyed the Turquoise experience and happy to hear you had a wonderful trip to Asia. We hope to be able to help again in the future. Best Wishes Fiona & The Turquoise Team.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
