Several days after placing the order I hadn’t receive any shipping confirmation so I called and found out not all the parts were available. I was told that the parts were being manufactured and would...
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TGC - Alexandria
Top Gun Customz
7 years ago
Hi Todd! Thank you for letting us know about this issue. You are exactly right, you should have been notified of the shipping delay that affected your order. Many of our parts are made to order, and shipping delays can occasionally arise. I apologize for any inconvenience this may have caused you. We will take this opportunity to reassess our customer notification policies to ensure better communication for the future. And thanks for leaving us a review - feedback like yours helps us to improve!
Avaliações de produto
Data da compra: 23/12/2018
0
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Top Gun Customz:
I understand for being a budget lift your gambling if the parts will fit but I basically had to buy a new 1.5in block because the block didnt fit the on top of the stock block nor did the u bolts. It...
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TGC - Alexandria
Top Gun Customz
7 years ago
Hello Zana, thank you for bringing this matter to our attention. I am very sorry to hear that the products you purchased from us did not meet your expectations. At Top Gun Customz, we take customer experience before, during, and after installation very seriously. An installation expert will be following up with you shortly to get some more information about the specific fitment issues you encountered when installing this lift on your vehicle, in order to help avoid any similar problems in the future. In the mean time, please reach out to us at (865) 681-3008 -or- questions@topguncustomz.com with any further comments, concerns, or suggestions you would like to share.
Avaliações de produto
Data da compra: 02/03/2019
0
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Consumidor confiável
7 years ago
Good. 99-04 front shock brackets worked out good but the nuts didn't fit the bolts
Purchased some 3/4” rear spacers. Ordering was easy and fast shipping! Will refer to friends and order in the future as well.
TGC - Alexandria
Top Gun Customz
7 years ago
Wow, thanks for the compliment! We are so happy to hear that your service experience was excellent and your installation was easy. We love hearing from our satisfied customers, and hope to see you back again soon!
Avaliações de produto
Data da compra: 29/01/2019
0
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Trusted Customer
Kentucky
7 years ago
O que Trusted Customer disse sobre a Top Gun Customz:
I was kind of a pain to get picks of parts so I could get the correct replacement items. Also expensive.
TGC - Alexandria
Top Gun Customz
7 years ago
Hi Travis! I am sorry to hear that you had a difficult time getting the correct parts for your vehicle. Shipping and fulfillment is an ever-developing process, and feedback like yours helps us to identify and improve areas of weakness. We would love to hear more about the specific issues you encountered during your buying experience, in order to make improvements for the future. Please contact us at (865) 681-3008 -or- sales@topguncustomz.com and let us know more about how we can do better. And thank you for taking the time to leave a review!
Avaliações de produto
Data da compra: 12/11/2018
0
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Top Gun Customz:
Great product and a very easy install, best price!
TGC Customer Care
Top Gun Customz
7 years ago
Thank you for your feedback, Jorge! It's good to hear that your product purchase and service experience exceeded your expectations! We love hearing from our satisfied customers, and hope you return soon.
Avaliações de produto
Data da compra: 26/11/2018
0
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Top Gun Customz:
Great product everything fit great and it rides way better then the factory springs
When you purchase Top Gun Customz brand parts you are getting an original design, custom craftsmanship, and hand welded quality. All TGC brand parts are manufactured using 100% American steel and American labor, and are built to order at our facility in Alcoa, Tennessee. Browse our selection of over 250 parts with 350+ vehicle applications today!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
When you purchase Top Gun Customz brand parts you are getting an original design, custom craftsmanship, and hand welded quality. All TGC brand parts are manufactured using 100% American steel and American labor, and are built to order at our facility in Alcoa, Tennessee. Browse our selection of over 250 parts with 350+ vehicle applications today!
