Everything was so easy and convenient, hotels were very central, easy to find and nice.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your Japan by Rail tour with us and we hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia.
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We would really like it if you could recommend us to your friends and family.
Data da compra: 25/10/2018
0
Compartilhar
MD
Maria Florence Ducusin
Verificado pela Feefo
7 years ago
O que Maria Florence Ducusin disse sobre a Tomato Travel:
the tour guides were very knowledgeable and friendly
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We value our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour to Japan and we hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional programs please check out our website: www.tomatotravel.com.au
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We will review your comments and make changes to our itineraries in the future to account for the major cities and nightlife.
The tour was well organised, accommodation was very good, overall it was very good value for money. It would have been useful to get confirmation of details earlier than a few weeks prior to...
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Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We really appreciate all of our customers feedback and comments. We will use these in the future to improve, change and make new products. We are glad that you enjoyed your tour to Japan and we will work hard to improve our customer service and confirmation details. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional programs please check out our website: www.tomatotravel.com.au
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We are sorry for the inconvenience of the tour guide. We are always reviewing the tour guides and making arrangements for our tours. If you ever want to find some more detailed information you could always go to our website: www.tomatotravel.com.au or JNTO's website https://www.jnto.org.au/. JNTO is very useful for finding easy and detailed information about each place.
Data da compra: 19/11/2018
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
7 years ago
We very much enjoyed our Tomato Travel experience and felt it was good value for money. In fact, the accommodation was much better than expected for the money we paid.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We really appreciate our customers feedback and comments about their tours. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour with us and we hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional programs please check out our website: www.tomatotravel.com.au
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We will use this in the future to improve our buses and speaker systems. We would really like it if you could please recommend us to your friends and family.
Data da compra: 07/11/2018
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
7 years ago
Hotel in Tokyo was not up to expectation. Difficult to find and not very clean.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We really appreciate our customers feedback and comments. We will use these to improve, change and make new products in the future. We are sorry for the inconvenience of the hotel in Tokyo and the location of it. We are constantly reviewing and changing these areas to meet our customers needs. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional activities please check out our website: www.tomatotravel.com.au
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We have been working hard with our Japan operations team to improve these areas. We hope we can allow our customers to enjoy their rail tours in the future.
Data da compra: 12/11/2018
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
7 years ago
Experienced tour guides with a lot of local knowledge. But not for those who wants to take it slow and easy.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We really appreciate our customers feedback and comments. We will use these to improve, change and make new products in the future. We are sorry about the pace of the tour and we will reassess this for future tours. We hope someday we can help you plan your next holiday or tour to Japan that best fits your travel requirements. We have a wide range of tours and optional activities on our website, please take a look if you are interested: www.tomatotravel.com.au
Not too bad. Have never heard of them so unsure how to grade their service. Not sure what other countries they visit?
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We really appreciate our customers feedback and comments in regards to our tours. We operate tours for Webjet. Tomato Travel, are a travel company located in Sydney and we provide tours to Japan mostly but we have tours that go to China, South Korea and Taiwan as well with city stays stopping in Hong Kong and Singapore. Japan is our major destination and from this year there will be a greater range of tours and products suiting smaller groups. We work with many suppliers in Japan to provide our customers with great quality hotels, attractions, tour guides and other services throughout their tour. If you are interested in our company or our other tours then please visit our website www.tomatotravel.com.au.
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We really appreciate these and will take these onboard for our future tours.
Data da compra: 21/11/2018
0
Compartilhar
MP
Michael Alexander James Polson
Verificado pela Feefo
7 years ago
O que Michael Alexander James Polson disse sobre a Tomato Travel:
paid a lot less and saw just as much as other tours , buses where top notch and brand new . hotels where good without being over the top . they where older hotels but everything worked and slept well
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour in Japan and we hope someday we can help you plan your next holiday or tour. If you are interested in any of our other tours or optional activities please take a look at our website: www.tomatotravel.com.au
Data da compra: 07/11/2018
0
Compartilhar
KR
Krishna Thilakam Ramalingam
Verificado pela Feefo
Sydney Australia
7 years ago
O que Krishna Thilakam Ramalingam disse sobre a Tomato Travel:
They were courteous and helpful. All accommodation were nice and clean though small
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We really appreciate all of our customers feedback! We will use this to improve, change and make new products in the future. We are glad that your enjoyed your tour in Japan and you found the people to be courteous and helpful. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our tours or optional activities please check out our website: www.tomatotravel.com.au
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We really appreciate these and we would really like it if you could please recommend us to your friends and family.
Data da compra: 05/11/2018
0
Compartilhar
ML
Ma Liza Manuel De Leon
Verificado pela Feefo
7 years ago
O que Ma Liza Manuel De Leon disse sobre a Tomato Travel:
Very educational and entertaining, thanks to Hapii who not only our tour guide but a friend as well. Highly recommended, keep up the good work.
Amy Robinson
Tomato Travel
7 years ago
Thank you very much for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve, change or make new products in the future. We are really glad you enjoyed your trip and it was memorable for you. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our tours or optional programs please take a look at our website: www.tomatotravel.com.au
Avaliações de produto
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We would really like it if you could please recommend us to your friends and family. Thanks for supporting Tomato Travel.
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