Avaliações de Their Nibs

Hi There, I'm really sorry this refund took so long. This was not our intention at all. We processed your return parcel on the day it arrived. There were 3 mail strikes between issue of the return label and and receipt of the package, which would account for the time it took to get to us. The refund was then rejected as there was a dispute open, which freezes the transaction on our system. I suggested closing the claim so we could immediately issue the refund. I realise now that this would compromise your protection via paypal and was a naive suggestion on my part, for which I apologise! I was unaware the refund would take so long to process via dispute resolution and will query the timescale with paypal. Many Thanks, Heather

Hi There, I'm so glad you're pleased with your purchases! I hope you and your friends enjoy your new pyjamas. Many thanks for taking the time to leave a review, Heather

Hi James, Thank you very much for your lovely review. We certainly will keep them coming. Look out for new prints in our kids pyjamas range over the winter. Many Thanks, Heather

Hi Bruce, Aw that's lovely to hear. I'm so glad she likes her pyjamas! Many Thanks, Heather

Hi Denise, Thanks for taking the time to review. I'm so glad you're pleased with your order. Enjoy your new pyjamas! Many Thanks, Heather

Hi there, Thank you so much for your lovely feedback. I'm so pleased that you are happy with your new pyjamas :) Many thanks, Heather

Hi there, Thanks so much for taking the time to leave a review. I'm so glad you're pleased with your new pyjamas! Thanks again, Heather

Hi Paula! Thank you for this lovely review of your new pyjamas. I'm so glad you like the print! Many Thanks, Heather