Inspiring and empowering customers to read, learn, create and play
Serviço
3.2
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556
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Exibindo todas as 269,282 avaliações
PM
Patricia Maxwell
Verificado pela Feefo
8 months ago
0
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SW
Shirley A Wittering
Verificado pela Feefo
GBR
8 months ago
O que Shirley A Wittering disse sobre a The Works:
Great Choice
Great choice, good value, pleasant venue.
0
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HT
Huong Tran
Verificado pela Feefo
8 months ago
0
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ER
Esther Ross
Verificado pela Feefo
8 months ago
0
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Consumidor confiável
Verificado pela Feefo
8 months ago
Advent books
Excellent selection of products, great prices and good delivery times
0
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Consumidor confiável
Verificado pela Feefo
8 months ago
It took almost a months from the date of me ordering to me actually receiving my items !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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Consumidor confiável
Verificado pela Feefo
8 months ago
Helpful Staff
The staff have been so helpful it was refreshing not to be treated in the 'if you cant see it we haven't got it' manner, The staff went out of their way to be accommodating, special mentions to...
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0
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SF
sandra FULLERTON
Verificado pela Feefo
8 months ago
O que sandra FULLERTON disse sobre a The Works:
Truth @ 101
Good company and lots of choices, lots of different things to purchase and thr price is good
0
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Consumidor confiável
Verificado pela Feefo
8 months ago
Slow to despatch
Really slow to despatch order. I chased it up by email after 5 working days and was told the expected delivery time is ten days from ordering. Actually arrived after 3 weeks
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Compartilhar
JA
Jackie
Verificado pela Feefo
GBR
8 months ago
O que Jackie disse sobre a The Works:
Nightmare online order, just not acceptable.
I have always shopped at The Works and ordered online, but since they have moved warehouse, it has been a nightmare with orders.
I ordered 8 items on 8th November, and by 4th December they still...
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Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that all of your order was not delivered to you.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.