Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de The Works

http://www.theworks.co.uk

BOM

Inspiring and empowering customers to read, learn, create and play

Serviço

3.2

556

100

105

448

1,284

classificações no último ano

Exibindo todas as 269,282 avaliações

Consumidor confiável

Verificado pela Feefo

12 years ago

Brilliant service and fanatic books

Consumidor confiável

Verificado pela Feefo

12 years ago

Unfortunately the website is frequently incorrect as to what items are in stock and in…

Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.

The Works

12 years ago

Good Afternoon Thank you for your feedback. Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out. We do apologise for any inconvenience or disappointment this may cause. Regards The Works Customer Service

Consumidor confiável

Verificado pela Feefo

12 years ago

Product and price was good however, could of got here sooner. Thank you

Consumidor confiável

Verificado pela Feefo

12 years ago

terrible delivery service good products but not efficient with delivery or communication...

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion. It is from customer feedback that we are able to review and improve our services to you. Regards The Works Customer Service

Consumidor confiável

Verificado pela Feefo

12 years ago

Perfect

Consumidor confiável

Verificado pela Feefo

12 years ago

It took two weeks for my order to get to me despite paying for a…

It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.

The Works

12 years ago

Good Morning Thank you for your feedback. I do apologise that your order took longer to arrive than expected. Occasionally delays do occur with our couriers and we apologise for this. Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you. The Works Customer Service

Consumidor confiável

Verificado pela Feefo

12 years ago

Excellent service .Fast delivery

Consumidor confiável

Verificado pela Feefo

12 years ago

excellent transaction good service

Consumidor confiável

Verificado pela Feefo

12 years ago

Quick delivery

Consumidor confiável

Verificado pela Feefo

12 years ago

All went very smoothly, as a childminder I ordered a large amount of books for…

All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.

Não recebeu um convite para avaliação?

Por que confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo