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Avaliações de The Works

http://www.theworks.co.uk

BOM

Inspiring and empowering customers to read, learn, create and play

Serviço

3.2

556

100

105

448

1,284

classificações no último ano

Exibindo todas as 269,282 avaliações

Consumidor confiável

Verificado pela Feefo

8 months ago

Excellent service

The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.

Consumidor confiável

Verificado pela Feefo

8 months ago

Gifts

Orderd items came nxt day delivery really good value

JLM

Verificado pela Feefo

GBR

8 months ago

O que JLM disse sobre a The Works:

Hopeless customer service

As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...

Ler mais

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Kirstin Maloney

Verificado pela Feefo

GBR

8 months ago

O que Kirstin Maloney disse sobre a The Works:

Very slow delivery - be prepared

Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Barnara Mitchell

Verificado pela Feefo

8 months ago

O que Barnara Mitchell disse sobre a The Works:

My Favourite

Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me. I also value the range of...

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Hayleigh Kemp

Verificado pela Feefo

GBR

8 months ago

O que Hayleigh Kemp disse sobre a The Works:

Terrible

Never received my items and waited a month for any information and refund

Consumidor confiável

Verificado pela Feefo

8 months ago

Great Value

Good choice of books, great value and quick delivery.

Chris Jones

Verificado pela Feefo

GBR

8 months ago

O que Chris Jones disse sobre a The Works:

The works, works

Excellent service, great delivery

Mavaurneen Daynes

Verificado pela Feefo

8 months ago

O que Mavaurneen Daynes disse sobre a The Works:

Excellent

Consumidor confiável

Verificado pela Feefo

8 months ago

Order cancelled by The Works at last minute

Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.

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