I ordered my SUP Sunday evening and although I was promised next day delivery, I'm still waiting for it to arrive and it's now Tuesday evening
Tony
The SUP Company
9 years ago
Richard, Thank you for taking the time to leave us feedback. Very disappointed to hear that your order has not arrived on time. Your order was dispatched on Monday 5th December (the first working day after your order was received) on a next day service as promised with our couriers Interlink Express. You should have received an email and SMS notifcation of this. We have just checked Interlink Express's shipping review and can see that for no clear reason your parcel has been held by them and is scheduled for delivery on Wednesday 7th December.
We will contact Interlink Express first thing on Wednesday morning (tomorrow) for an explanation as to why this delay has occured and contact you directly with this information. Please accept our apologies for this delay and the short comings of Interlink Express.
Kind regards,
Tony and The SUP Co team
Avaliações de produto
Data da compra: 04/12/2016
0
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TC
Trusted Customer
Verificado pela Feefo
Tel Aviv, Israel
9 years ago
O que Trusted Customer disse sobre a The SUP Company:
First it is fun and easy web shop. The person that was helping me with my items was so nice and helpful(Tony). it is 100% safe store to buy from, i recommend with all my heart
Data da compra: 17/11/2016
0
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Trusted Customer
Verificado pela Feefo
Portugal
9 years ago
O que Trusted Customer disse sobre a The SUP Company:
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
We will contact Interlink Express first thing on Wednesday morning (tomorrow) for an explanation as to why this delay has occured and contact you directly with this information. Please accept our apologies for this delay and the short comings of Interlink Express.
Kind regards,
Tony and The SUP Co team