Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações de The Natural Dog Hub

Consumidor confiável

Verificado pela Feefo

5 years ago

Yes will definitely continue to buy online in future quick prompt service.

Prompt service.

The Natural Dog Hub

5 years ago

Thank you for leaving a review, its much appreciated!

Data da compra: 02/02/2021

0

LM

Lorraine Stanford-Mills

Verificado pela Feefo

Worcester

5 years ago

O que Lorraine Stanford-Mills disse sobre a The Natural Dog Hub:

Perfect service and happy dog!

Before ordering, I had a coiple of questions regarding ingredients, I received a lovely email response promptly. Two 12 kilo bags arrived quickly in excellent condition and my dog seems to love it. ...

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The Natural Dog Hub

5 years ago

Thank you Lorraine, pleased to hear you are happy with us 😊

Avaliações de produto

Data da compra: 01/02/2021

0

Consumidor confiável

Verificado pela Feefo

5 years ago

Excellent service and great product

Prompt delivery and customer service would use again

The Natural Dog Hub

5 years ago

Thank you for leaving a review, glad that you are happy.

Avaliações de produto

Data da compra: 29/01/2021

0

Consumidor confiável

Verificado pela Feefo

5 years ago

Excellent speed of delivery and hamish loves it!

The Natural Dog Hub

5 years ago

So pleased to hear that Hamish is enjoying our food!

Data da compra: 11/01/2021

0

Consumidor confiável

Verificado pela Feefo

5 years ago

Excellent service, ordered and delivered within 48 hours.

Avaliações de produto

Data da compra: 25/01/2021

0

GA

Gloria Anderson

Verificado pela Feefo

5 years ago

O que Gloria Anderson disse sobre a The Natural Dog Hub:

Brilliant food and fantastic service .

Absolutely brilliant. Thank you . I was struggling to get my dogs food in lockdown so you’ve saved my poor pooch from starving. Ordered one day and arrived the next morning. I couldn’t have asked...

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The Natural Dog Hub

5 years ago

Great to hear Gloria, we try our best!

Avaliações de produto

Data da compra: 26/01/2021

0

SC

Susan Crocker

Verificado pela Feefo

Somerton

5 years ago

O que Susan Crocker disse sobre a The Natural Dog Hub:

Perhaps change delivery company. Please note an email I sent yesterday. I only have one bag instead of two.

The Natural Dog Hub

5 years ago

Hi Susan, thanks for leaving feedback, we really appreciate it. Your order was placed at 12.22 on Friday 22nd Jan 2021. Your first bag arrived with you at 9.47am on Saturday 23rd Jan. You emailed to ask where your second bag was and I explained in a reply on Monday 25th Jan that your second bag was also on its way to you and advised that it would be with you between 12.10 and 13.10 that day. It actually arrived with you at 12.10. We were able to deliver both bags to you within the 7 days we allow for delivery, in fact you received both bags by the next working day as we do not usually rely on weekend deliveries. I am very sorry that you didn't receive both boxes together.

SC

Susan Crocker

5 years ago

Thank you for your response. Sorry for the feed back. Yes I did received the second bag quickly and for that I am grateful. I received an email from Sonia and she confirmed that it was confusing that for the second time I received one bag and later the other, Problem resolved and thank you. You are very helpful and speedy with your delivery. The Flatcoats love the food.

Avaliações de produto

Data da compra: 22/01/2021

0

DH

David Harrison

Verificado pela Feefo

5 years ago

O que David Harrison disse sobre a The Natural Dog Hub:

First time ordered

Placed my order online and received great communication. Delivery received, well packaged and on time. Excellent quality product and service. I cant see any reason to go anywhere else.

The Natural Dog Hub

5 years ago

Thank you David for leaving a review, very much appreciated

Data da compra: 20/01/2021

0

Consumidor confiável

Verificado pela Feefo

5 years ago

Swift & efficient service from ordering to delivery.

The Natural Dog Hub

5 years ago

Glad that you are pleased with our service!

Avaliações de produto

Data da compra: 20/01/2021

0

JK

James Kerrod

Verificado pela Feefo

5 years ago

O que James Kerrod disse sobre a The Natural Dog Hub:

Excellent food and quick delivery

The Natural Dog Hub

5 years ago

Thank you James for leaving a review, much appreciate. Pleased to hear that you are happy 😊

Data da compra: 17/01/2021

0

Avaliações de The Natural Dog Hub

Pick & Mix ~ Multi Bag DealsMais avaliações deste produtoVisualizar site do produtoExcellent idea to do pick and mix

Grain Free ALLERGY SUPPORT Working Dog Complete FoodMais avaliações deste produtoVisualizar site do produtoGreat product my dog has severe food allergies and this upto now has helped

Grain Free PUPPY SALMON & HADDOCK Sweet Potato & Asparagus Complete Dog FoodMais avaliações deste produtoVisualizar site do produtoExcellent product and nicely packaged

Grain Free PUPPY CHICKEN TURKEY & SALMON Sweet Potato Carrots & Peas Complete Dog FoodMais avaliações deste produtoVisualizar site do produtoExcellent product and nicely packaged

Grain Free ADULT VENISON & SALMON Sweet Potato & Mulberry Complete Dog FoodMais avaliações deste produtoVisualizar site do produtoTeddy loves it and he is the most fussy eater . Thank you

Grain Free ADULT LAMB Sweet Potato & Mint Complete Dog FoodMais avaliações deste produtoVisualizar site do produtoThe product is good and dogs love it

Grain Free ADULT LAMB Sweet Potato & Mint Complete Dog FoodMais avaliações deste produtoVisualizar site do produtoMy dogs love this and there is nothing left. Even my fussy eater leaves an empty bowl

Grain Free ADULT CHICKEN Sweet Potato & Herbs Complete Dog FoodMais avaliações deste produtoVisualizar site do produtoSame applies to this flavour as the lamb

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?