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Avaliações The Moorings | Avaliações de Atendimento ao Cliente para {{merchantUrl}} | Feefo - Brasil

Exibindo todas as 1,234 avaliações

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a The Moorings:

Very satisfied overall with cat, service, and support

Yes, would definitely repeat, but then this trip was a repeat experience

Ian

The Moorings

7 years ago

Thank you very much for your review. We look forward to your repeat, repeat experience in the future!

Avaliações de produto

Data da compra: 04/02/2018

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a The Moorings:

They are just very good at what they do. The counter staff, the men who operate the boats and docks as superior at their jobs. I have been coming to Moorings bases for twenty five years now. You...

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Ian

The Moorings

7 years ago

Thank you very much for your kind review. We will be sure to pass along your compliments to the local staff. Always fun to hear of a job well done!

Avaliações de produto

Data da compra: 26/08/2018

Trusted Customer

Palm Desert, Calif.

7 years ago

O que Trusted Customer disse sobre a The Moorings:

Wonderful repeatable adventure

The boat was perfect for our needs and the staff was friendly, courteous and attentive to our requests, especially in Grenada where we spent two nights on their dock.

Ian

The Moorings

7 years ago

Thank you for the kind review! We will pass along your feedback to the local staff who I'm sure will be thrilled to hear it. We hope to host you on another charter vacation someday soon.

Avaliações de produto

Data da compra: 05/07/2018

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a The Moorings:

Great service. The boat performed well and as expected. Kudos to the staff at Tortola base.

Ian

The Moorings

7 years ago

Thank you very much! We will pass along your complements to the Tortola staff. They will greatly appreciate the feedback.

Avaliações de produto

Data da compra: 22/10/2018

Consumidor confiável

7 years ago

Not the Moorings I remember

The boat was in very poor shape. Not to the standard I ha e come to expect from the Moorings. Very very disappointed

Ian

The Moorings

7 years ago

Thank you for your feedback. We would very much like to get more details regarding your recent experience with The Moorings. If you have not done so already, please reach out to us directly at customer.care@thlmarine.com so that we can ensure this experience is not duplicated in the future.

Avaliações de produto

Data da compra: 05/10/2017

Trusted Customer

Oakville Ontario Canada

7 years ago

O que Trusted Customer disse sobre a The Moorings:

Good customer relations and service through booking and at base.

Ian

The Moorings

7 years ago

Thank you for your feedback. It is great to hear that you enjoyed working with our staff, and we hope you enjoyed your vacation experience with us. If you have not done so already, please contact us directly at customer.care@thlmarine.com so that we may inquire further regarding the state of your boat.

Avaliações de produto

Data da compra: 17/08/2018

Consumidor confiável

7 years ago

We were very impressed with the customer service. Staff at the base were friendly and helpful. Thank you!

Ian

The Moorings

7 years ago

Thank you very much! We will be sure to pass along your compliments to the local base staff.

Avaliações de produto

Data da compra: 15/11/2018

Trusted Customer

7 years ago

O que Trusted Customer disse sobre a The Moorings:

About average

We are former Moorings owners and have chartered with other companies in Europe so we use that as a basis for comparison. The service upon check in was average. There was great deal of commotion...

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Ian

The Moorings

7 years ago

Thank you for your detailed reply, and for your patience upon check-in at the marina. We are undergoing the final stages of renovation to the docks and marina facilities, which we expect will facilitate a much easier stress-free arrival experience in the near future. We will pass on your feedback to the Operations team so that they are aware.

Avaliações de produto

Data da compra: 11/06/2018

Trusted Customer

Lindsborg, KS

7 years ago

O que Trusted Customer disse sobre a The Moorings:

Mariner Inn, Tortola, less than satisfactory.

The boat as always was very well prepared. The only minus was that the anchor light did not function. This is the second time one of our charter boats has had this malfunction. Not a big deal but...

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Ian

The Moorings

7 years ago

Thank you very much for your detailed reply. It is great to hear that your charter experience overall went well, and we will be sure to pass along your feedback regarding the hotel rooms at the Mariner Inn. While the Hotel is separately owned and operated, we understand that it plays an important role in the overall vacation experience and will do our best to ensure these issues are rectified in a timely manner.

Avaliações de produto

Data da compra: 05/03/2018

Consumidor confiável

7 years ago

Great Time, Great Attentiveness

The folks at the Abaco base were great. With the exception of some very minor things, the boat was perfect. Had a fantastic time on a beautiful new 40 foot catamaran. The check-out went very...

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Ian

The Moorings

7 years ago

Thank you very much for your review. It is great to hear that all went smoothly and all had a great time. We look forward to welcoming you back someday soon!

Avaliações de produto

Data da compra: 01/11/2019

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Moorings Crewed 5000 - 5 Cabin Catamaran

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Avaliações de The Moorings

TortolaMais avaliações deste produto (401)Visualizar site do produtoLoved Cane Garden Bay!!! Celebrated my 10 y o granddaughters birthday here at Pussers, while my grandson climbed a coconut tree w a newly made local friend

Moorings 4000 - 3 Cabin CatamaranMais avaliações deste produto (58)Visualizar site do produtoBoat was relatively new and was a pleasure for family cruising week

TortolaMais avaliações deste produto (401)Visualizar site do produtoIt's an easy island to sail. I had two boats. My whole family. Everyone knows what to do. That includes four-year olds to my age. It's a great experience for all of the family.......

Moorings 45.4 - 4 Cabin MonohullMais avaliações deste produto (4)Visualizar site do produtoThe only way to sail. Cats are like driving a "bus!'

St LuciaMais avaliações deste produto (38)Visualizar site do produtoThe staff was friendly and helpful but we had to wait as they were late to the office and our chart briefing was delayed due to the briefer being delayed due to a traffic accident. They did not seem...Ler mais

TortolaMais avaliações deste produto (401)Visualizar site do produtoGreat service. The staff was very accommodating. Loved it.

Moorings 3900 - 4 Cabin CatamaranMais avaliações deste produto (18)Visualizar site do produto

TortolaMais avaliações deste produto (401)Visualizar site do produto

Moorings 4800 - 4 Cabin CatamaranMais avaliações deste produto (41)Visualizar site do produtoTerrible condition. Should. It be put out as an exclusive. Dirty, broken parts and stains on numerous cushions. Just sad that the Moorings let it happen. It’s not what I remember.

St LuciaMais avaliações deste produto (38)Visualizar site do produtoOne of your better bases and strong local team. Dock crew did not respond to several VHF calls for direction when returning to base.

TortolaMais avaliações deste produto (401)Visualizar site do produto

Moorings 38.2 - 2 Cabin MonohullMais avaliações deste produto (47)Visualizar site do produtoFlat screen TV equipment was not functioning. And thx boat had not been filled with water before our arrival.

TortolaMais avaliações deste produto (401)Visualizar site do produtoThe island is making a great recovery.

Moorings 45.3 - 3 Cabin MonohullMais avaliações deste produto (9)Visualizar site do produtoNice boat, quick sailer but not very well maintained. The top batten fell out or the sail our third day out and landed on deck -- fortunately didn't hit anything or any one. The forward head...Ler mais

TortolaMais avaliações deste produto (401)Visualizar site do produtoOur first night aboard the dock hands had us in a location that saw us sitting on the bottom overnight when the tide went out . Charlie's had excellent food! The Mariner in is substandard and...Ler mais

Moorings 4000 - 3 Cabin CatamaranMais avaliações deste produto (43)Visualizar site do produtoThe anchor light did not work. Hoisting the main is always a chore due to catching the battens on the lazy jacks. Dousing is always a no brainer. We especially liked the electric heads and...Ler mais

AbacosMais avaliações deste produto (24)Visualizar site do produtoVery easy cruising. Shallow waters in many places, requiring attentiveness simply because of the water's clarity! It was beautiful.

Moorings 4000 - 3 Cabin CatamaranMais avaliações deste produto (58)Visualizar site do produtoNew boat, fantastic shape; all systems perfect. A few minor details were annoying. The head liners in both aft cabins continued to fall down!

Como as avaliações da Feefo são coletadas?

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Como verificamos as avaliações?

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