I think the service would have been better if I had been kept up to date, without chasing, and expectations were set from the start.
Emma
The Loans Engine
8 years ago
Hi,
Thanks for taking the time to review our service! We really appreciate your feedback and we're working on updating our process to make application requirements clearer.
I understand a Team Manager has already been in touch with you to discuss your application and I trust he has been able to resolve any issues.
If you have any further queries or feedback, please get in touch.
Kind Regards
The Loans Engine
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
8 years ago
Would highly recommend
Brilliant service from start to finish. Staff were polite and well informed. They kept us in the loop continuously and were always on the end of the phone to talk us through any questions we had.
Emma
The Loans Engine
8 years ago
Hi,
We're really pleased to see you recieved brilliant service from our well informed staff.
Many thanks for leaving us a fantastic review!
The Loans Engine
0
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SP
Stephen Proctor
Verificado pela Feefo
8 years ago
O que Stephen Proctor disse sobre a The Loans Engine:
10/10
So helpful all the way from start to finish would recommend to everyone 10/10
Paul Goodhead
The Loans Engine
8 years ago
Hi,
Many thanks for your glowing recommendation
Kind regards
The Loans Engine
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
8 years ago
Loan engine customer service was good.because they help me out with financial needs.it was a very good experience and quick process.
Paul Goodhead
The Loans Engine
8 years ago
HI,
Thanks for your comments, happy to have been able to help you
Kind regards
The Loans Engine
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
8 years ago
Helpful and straight forward advice, to enable appropriate options to be co
The level of service provided was as good as it gets, I was kept informed at all stages of the process, and every detail provided was acknowledged by phone and or e mail to myself.
Paul Goodhead
The Loans Engine
8 years ago
HI,
Thanks for taking time to leave a review, and really happy to hear that you experienced the high standards of service that we strive for.
Kind regards
The Loans Engine
2
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DC
Donna Caldecott
Verificado pela Feefo
8 years ago
O que Donna Caldecott disse sobre a The Loans Engine:
Very fast and efficient great service and communication would highly recommend
Paul Goodhead
The Loans Engine
8 years ago
Hi,
Great to hear you were happy with our service, thanks for your recommendation
Kind regards
The Loans Engine.
0
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UU
Ubong Udoakah
Verificado pela Feefo
8 years ago
O que Ubong Udoakah disse sobre a The Loans Engine:
I will not use them again or recommend end them to anyone.
To always give all the information the client need form the outset to enable the client take an informed decision, eg when I asked *personal information removed by Feefo* for if the product they...
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Tayseer
The Loans Engine
8 years ago
Hi,
Thank you for your feedback. We are sorry to hear that you found our service lacking in any way. We take all feedback very seriously and a manager will be in contact within 24hrs to discuss your issues.
Kind Regards
The Loans Engine
0
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JT
Joseph Taylor
Verificado pela Feefo
8 years ago
O que Joseph Taylor disse sobre a The Loans Engine:
Great service from holly keep update to date
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your feedback and 5 star review. Holly is one of our more experienced members of staff and I will ensure to pass on your kind comments to her.
Kind Regards
The Loans Engine.
0
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SN
Sreejith Nair
Verificado pela Feefo
8 years ago
O que Sreejith Nair disse sobre a The Loans Engine:
Excellent service
Outstanding service with great care towards customers. I was shopping around for a while; but stopped at TheLoansEngine because of their competitive products. What I like most was their...
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Tayseer
The Loans Engine
8 years ago
Hi,
Thank you for your glowing review. You have summed up our company ethos pretty well and we found it a pleasure assisting you in your application. Best of luck for the future!
Kind Regards
The Loans Engine
4
Compartilhar
Consumidor confiável
Verificado pela Feefo
8 years ago
Customer Service was exceptional
Communication was excellent, timely and informative.
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your feedback. We are pleased that you found the service to be 5 star and as a company we always ensure that our level of communication is excellent, timely and informative for all our clients.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
