Tenon Tours creates personalized trips that connect you to the best of Europe.
Serviço
4.8
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80
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classificações no último ano
Exibindo todas as 749 avaliações
JO
Joanne
Verificado pela Feefo
2 years ago
O que Joanne disse sobre a Tenon Tours:
I would recommend and will use again
I would recommend Tenon Tours because they heard my requests/ my wants and made them happen.
Most of our tour guides were really informative.....the hotels were in great locations (in the middle of...
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Emily
Tenon Tours
2 years ago
Hi Joanne,
This is wonderful to hear! Thank you for the five star review. We're happy you felt that your requests were heard and that the trip was created with those requests and wishes in mind. Amazing to know you felt the tour guides were informative and the hotels were centrally located. We hope to travel with you again very soon!
9
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JE
Jeannette
Verificado pela Feefo
2 years ago
O que Jeannette disse sobre a Tenon Tours:
The suggested route was a great choice. There were varied accommodations which were excellent. The vehicle rental company was very responsive to our needs. Would travel again with Tenon Tours and...
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Emily
Tenon Tours
2 years ago
Hi Jeannette,
Thank you for five stars! We are thrilled to hear you had a wonderful time in Scotland and appreciated the varied types of accommodations selected. We are excited to travel with you again soon!
9
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CA
Carrie
Verificado pela Feefo
2 years ago
O que Carrie disse sobre a Tenon Tours:
Perfect Service
I was nervous to leave all my trip planning in the hands of someone else, but Tenon Tours did an amazing job. They listened to our preferences, made great choices in tailoring the trip, and made it...
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Emily
Tenon Tours
2 years ago
Hi Carrie,
Thank you for trusting us to help plan your trip. We're thrilled to hear that we could alleviate any concerns and create a tailored experience that was aligned with your interests. Thank you for your comment about the app! This is fantastic to know. We hope to travel with you again soon!
8
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SU
Suzanne
Verificado pela Feefo
Norfolk, VA
2 years ago
O que Suzanne disse sobre a Tenon Tours:
Dream Trip
From start to finish they were amazing. They were quick to respond and were incredibly patient throughout the planning process as we customized our trip. The trip itself was flawless. This was a...
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Emily
Tenon Tours
2 years ago
Hi Suzanne,
What wonderful feedback! We're delighted to hear that from the planning process to the trip itself, your experience with us was amazing. It's rewarding to know that we could contribute to making your dream vacation a reality. We hope to travel with you again soon!
9
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CY
Cynthia
Verificado pela Feefo
Rockton
2 years ago
O que Cynthia disse sobre a Tenon Tours:
Our initial contact through finalizing our itinerary with Rachael was a wonderful experience. She covered all of the bases, and answered any questions I had immediately. I'm very sorry to hear she...
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Emily
Tenon Tours
2 years ago
Thank you for the kind words about your experience with Rachel! We value your feedback and apologize for the challenges you faced after transitioning to the service side. We're committed to improving our processes and appreciate you taking the time to give us your thoughts. If you have any outstanding questions or concerns, please feel free to share them with us at travel@tenontours.com. We hope we have the chance to travel with you again!
1
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JU
Julie
Verificado pela Feefo
2 years ago
O que Julie disse sobre a Tenon Tours:
Quality of work was good and recommended tours were great. There were some delays in responses, perhaps caused by turnover. Nothing that caused any issues. Overall very professional team.
Emily
Tenon Tours
2 years ago
Hi Julie,
Thank you for your positive feedback! We're delighted to hear that we were thorough and you found the recommended tours to be great. We're sorry to hear that there were some delays in responses — we acknowledge the importance of prompt communication, especially when it comes to travel documents and other materials in the planning process. Your satisfaction is our priority, and we're committed to delivering a seamless and professional experience. I've passed your comments on to our service team so we can continue to improve.
Thank you for choosing Tenon Tours! We hope we can travel with you again soon.
0
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PA
Paul
Verificado pela Feefo
2 years ago
O que Paul disse sobre a Tenon Tours:
They have an incredibly responsive and helpful support team and wonderful recommendations for our trip.
Emily
Tenon Tours
2 years ago
Hi Paul, thank you for the five star review! We're happy to hear you felt our team was responsive and provided great recommendations. We hope to travel with you again soon!
0
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Consumidor confiável
Verificado pela Feefo
2 years ago
Such a great company to work with.
Such a great company to work with! Quick responses to any problems we had. The app was great help and worked better than our airline app with updates honestly. Would book through them again.
Emily
Tenon Tours
2 years ago
Thank you for the wonderful review! We're delighted to hear you had a positive experience with us. It's fantastic that our quick responses, user-friendly app and reliable updates stood out. We hope to travel with you again soon!
0
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HO
Holly
Verificado pela Feefo
New Orleans
2 years ago
O que Holly disse sobre a Tenon Tours:
Highly recommend
Everything about our tour was wonderful. We enjoyed the arranged tours, hotels, and drivers. All information about the tours were spot on as well as meeting spot directions
Emily
Tenon Tours
2 years ago
We're thrilled to hear that you found every aspect of your tour wonderful, from the arranged tours and hotels to the drivers. Thank you for choosing Tenon Tours!
0
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RI
Richard
Verificado pela Feefo
2 years ago
O que Richard disse sobre a Tenon Tours:
Great hotels, excellent guides, friendly service.
Knowledgeable, easy to work with, efficient and friendly.
Emily
Tenon Tours
2 years ago
Thank you for five stars, Richard! We're happy to hear you had a wonderful time in Spain. Thank you for choosing Tenon Tours!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
