A friendly and experienced lady and had time to discuss the situation. Very helpful and easy to bond with. A small blip which was managed and sorted within a good time frame. Thank you.
Data da compra: 08/05/2019
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Telegraph Travel Solutions:
The Travel agent acting for Telegraph Travel Solutions was very helpful and professional. Having promised to look at various options and phone me back I was pleased that they took the trouble to...
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Becky
Telegraph Travel Solutions
7 years ago
Good Morning Mr Rowell
Thank you for taking the time to leave us a feedback review of your recent booking with us.
We really appreciate the time this has taken you and we thank you for all your comments.
We pride ourselves on delivering superior customer service, and having a wide range of excellent products here at Telegraph Travel Solutions, and we are delighted to hear our customer service for you was at the highest possible levels, and we delivered you a friendly and efficient service.
We are delighted you have chosen to book with us, and we look forward to welcoming you on your holiday.
Warmest Regards
Telegraph Travel Solutions.
Lucy was very good and full of information, but the process, ie the script which she is obliged to follow is so tedious and too long - all that phonetic spelling of obvious words is very time...
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Becky
Telegraph Travel Solutions
7 years ago
Good Afternoon
Thank you for taking the time to leave us a feedback review of your recent booking with us.
We really appreciate the time this has taken you, and we thank you for all your comments.
On every booking, our agents must complete a full checklist and legal closing statement to ensure the booking is being confirmed correctly.
This is a legal requirement for every booking, and can be quite time consuming so we do thank you for your patience whilst our agent was completing this.
Once again thank you for all your comments, and we look forward to welcoming you on your holiday.
Warmest Regards
Telegraph Travel Solutions.
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