Avaliações de Taxi2Airport B.V. EN

Dear Sir/Madam, We really appreciate that you took the time to leave us some feedback. However, at the same time, we are extremely sorry to realise that you had such a bad experience with one of our services. Since we take our client's review really seriously, please note that we have already taken the needed actions with the driver regarding the type of vehicle. We always want to provide our customers with the high-quality vehicle they booked for, without any disappointments. When it comes to the late pickup, we would like to apologize for this issue. As the driver mentioned, we always try to notify our customers as soon as we notice that something may not be going that well. The contact phone number used, is always the one the client filled up in their form. Please note that if someone else booked the booking for you, this message may have been sent to them instead of your phone number. Our apologies for this inconvenience. Unfortunately, it is out of our control what may be happening on the road. Nevertheless, since we are well aware of how important punctuality is when it comes to airport pickups, we always try to fix this issue as soon as possible. Having said this, we would like to apologize for the stress this may have caused you. Therefore, as a gesture of an apology, we have sent you a separate discount code which you will be able to redeem on the next reservation you may have with us. We would love if you could give us a second chance to prove how our real hassle-free service is. Kind regards, Taxi2Airport