Very Poor. Renewal was left so late that new offer came out the day our insurance expired despite holding a policy for several years. On questioning why premium had increased by 93% despite only 70%...
Ler mais
Josie
Tasker Insurance Brokers
7 years ago
Dear Mr Mothersole,
We are very sorry to hear that you have had a bad experience and please accept our apologies. Unfortunately we fell short of our normal service levels on this occasion and we did not deal with this as efficiently as we could have. Our staff have been reminded of the service levels we strive to deliver and we have further addressed this through our ongoing customer service training.
In relation to the premium, the turnover had more than trebled in relation to the overseas activities and this resulted in the premium being increased by over 90%. Though we always aim to get the best possible price for our clients sometimes this is not possible due to various circumstances. This was explained in our correspondence and that the renewal was not on a like for like basis with the previous year.
We always value client feedback and use it to improve our service throughout the business. Thank you for sending us your feedback and we wish you all the best.
Tasker Insurance Brokers is a national business providing a focussed local service to businesses and their people throughout the UK. As insurance professionals we offer a complete, competitive and independent solution for your insurance and risk management requirements.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Tasker Insurance Brokers is a national business providing a focussed local service to businesses and their people throughout the UK. As insurance professionals we offer a complete, competitive and independent solution for your insurance and risk management requirements.