The fulfillment of the order was excellent. We ordered two sweaters, one women's and one men's. They are absolutely beautiful. The workmanship is of the highest quality.
Avaliações de produto
Data da compra: 03/12/2020
0
Compartilhar
MJ
Michael Jackson
Verificado pela Feefo
5 years ago
O que Michael Jackson disse sobre a Sweater Shop:
Excellent service received them a lot faster than I thought I would the quality is excellent I love wearing them
Cardigan arrived safely and within days, very comfortable a good fit andsuitable for curent weather
Avaliações de produto
Data da compra: 28/12/2020
0
Compartilhar
JM
John Martin
Verificado pela Feefo
wasaga beach ontario
5 years ago
O que John Martin disse sobre a Sweater Shop:
Although the product was good. It took to long to get it through the shipping system.
We here in Canada have a rotten postal system.
Paul
Sweater Shop
5 years ago
Hi John,
Many thanks for the feedback. We apologise for the delay however in this circumstance it was due to Covid and Canada Post experiencing severe delays which is out of our control.
Shipping times to Canada with Canada Post are back to 10 days now so we would be delighted to help you with any future order
Many Thanks for shopping with us
Paul
I have ordered from The Sweater Shop numerous times. I placed an order on 28 November, 2020, for a Christmas gift. On 18 December when I had not yet received the sweater, I contacted them. After a...
Ler mais
Paul
Sweater Shop
5 years ago
Hi Yvonne,
Thanks for the feedback. I can assure you that your order was dispatched with 48 hours of receiving the order. We shipped your order on 29th November and also sent you a confirmation on the same day. Unfortunately the postal services were incredibly delayed and it took an extortionate about of time to get to you in SC. We apologise for the delays with international postage at the time, however postal times are back to normal now.
Thanks again for your feedback
Paul
Avaliações de produto
Data da compra: 28/11/2020
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
5 years ago
Shipping was delayed because of COVID but the customer service was amazing. They responded to my emails quickly and eventually the sweater arrived in beautiful condition. Great quality!
Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
