We strive to deliver on what we promise Glenn, so that’s great to hear we got it right for you!
Avaliações de produto
Sleepbear Team
Sleepbear
8 years ago
There’s nothing better than climbing into a comfortable bed after a long day, so enjoy the comfort that your Sleepbear brings. Yes, latex is naturally hypoallergenic thanks to it's proven, effective resistance to dust mites, mould & bacteria, so one less thing to worry about!
Excellent service and advice, in support of a great product. Staff gave accurate and concise answers to my questions. My Sleepbear was delivered as arranged.
Sleepbear Team
Sleepbear
8 years ago
We're glad we got it right for you John, thanks for the brilliant feedback.
Avaliações de produto
Sleepbear Team
Sleepbear
8 years ago
It's fantastic to hear you're enjoying your new Sleepbear so much, and experiencing better sleep as a result!
Data da compra: 15/06/2017
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Consumidor confiável
8 years ago
Lack of information with mattress
Lack of contact or follow up
No details of how to return the mattress at the end of the trial - or before
Sleepbear Team
Sleepbear
8 years ago
We're sorry to hear that your information pack was missing from the mattress box. A replacement is on its way! Please be assured that the Sleepbear team are always on hand to answer any questions and deal with any queries, so please don't hesitate to get in touch anytime.
Avaliações de produto
Sleepbear Team
Sleepbear
8 years ago
It's great to hear you're finding your Sleepbear so comfortable - may you continue to enjoy many years of blissful sleep!
I paid for Saturday delivery and became a little worried when I hadn't received a dispatch notification from Sleepbear by Friday. However, after an email was sent I was reassured the mattress would...
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Sleepbear Team
Sleepbear
8 years ago
We're sorry that your despatch note arrived so late Neil. They are produced from an automated system and as this proved, even technology can be slow to react at times! Your Sleepbear was made to order on the Friday and dispatched that evening in time to reach you on Saturday. Please be assured that the Sleepbear team are always on hand to answer any questions or queries and assist in any way we can.
Avaliações de produto
Sleepbear Team
Sleepbear
8 years ago
We're really chuffed you opted to invest in a Sleepbear with great results Neil. With the very warm nights we've been experiencing lately, we've all been sleeping warmer than usual but the premium pure latex sleep surface will help to regulate your sleep temperature. Offering our mattress online and selling direct, means we can cut out the middle-man and shop mark-ups, so our customers receive an amazing product for about one third of the price of a similar quality product such as a Tempur. Although Sleepbear may be a little more expensive than the other bed-in-a-box companies out there, we do pride ourselves on making a superior product. As you mentioned, you really have got nothing to lose and everything to gain by giving Sleepbear a chance, with our 100 night risk-free trial. PS Because you only need to rotate Sleepbear and not turn it - it's easily done without handles!
Data da compra: 07/06/2017
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SC
Sleepbear customer
8 years ago
O que Sleepbear customer disse sobre a Sleepbear:
The mattress arrived the wrong day but I was impressed by the apology we received concerning this. Very welcome
Sleepbear Team
Sleepbear
8 years ago
We're sorry your new Sleepbear was delivered a day early, Mary - hopefully you got to enjoy it sooner than expected! Our mattresses are made to order, so it's normal to experience a slight new smell - which soon dissipates.
I was informed the mattress would take two days to deliver instead of the usual ne day. As I had to empty our water bed before setting up the new bed . At least I was informed and did not empty the...
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Sleepbear Team
Sleepbear
8 years ago
We do our utmost to keep customers informed during the delivery journey, so we're glad that paid off for you Rose. After your water bed, we're so pleased to hear that you're feeling the benefits of Sleepbear and wish you many more nights of restful sleep to come. We know you're keeping your Sleepbear, but our returns process is actually very easy. No need to keep the box - our charity partner will collect the mattress as it is. We'll make sure to keep you updated on the arrival of our pillows!
After looking at numerous mattresses I decided to give Sleepbear a call and they were very helpful. They reassured me about the 100 day trial and the fact that if we found the mattress wasn't...
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Sleepbear Team
Sleepbear
8 years ago
We've worked hard to produce a mattress that offers our customers the best of both worlds; the comfort of a memory foam mattress, with the added benefits of latex along with an affordable price tag! We all love a bit of luxury and we're happy to hear we got it right for you Paul.
Excellent service! I initially made contact with a couple of queries which were answered very promptly and in a friendly manner.
I then made an error in the online ordering process which left me in...
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Sleepbear Team
Sleepbear
8 years ago
Wow Gillan, what a fantastically comprehensive review! You have proved so many points. From taking the time to adapt to a new mattress to illustrating the positive effects both mentally and physically after getting the rest you need, with amazing results! We are a family business and strive to give the level of service we expect ourselves, so its great to hear that we achieved just that for you. Thanks Gillian and we wish you every success with your new health and fitness regime.
Mattress delivered on-time with the minimum of fuss.
Sleepbear Team
Sleepbear
8 years ago
Choosing a mattress really is a considered purchase from both a monetary and comfort point of view. We're really pleased that after mulling over the options, you chose Sleepbear and from your experience so far, it sounds as though you definitely made the right choice. Here's to many more years of great sleep James!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.