We had a fantastic holiday with Ski Famille. The staff were all friendly and professional. The chalet was modern, very comfortable and had everything we could wish for. Les Get is a great resort...
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Ben
Ski Famille
7 years ago
Hi Sally,
Thanks so much for taking the time to leave a review. It's lovely to read that you had a good time and that you were pleased with our staff and Chalet Bacall. We hope to see you soon!
Data da compra: 12/01/2019
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Consumidor confiável
7 years ago
Great customer service, lovely chalet, fantastic childcare
Ben
Ski Famille
7 years ago
Thank you for your lovely review - it is great that you liked our service, chalet and childcare.
We have used Ski Famille for 3 years running now - beautiful chalets and fab childcare. We have recommended to others and would definitely use them again.
Ben
Ski Famille
7 years ago
Hi Sarah,
Thanks for travelling with us once again and for the positive review and recommendation. We are glad you found our chalets beautiful and the childcare was fabulous once again.
Thank you for your review and we are delighted you thought so highly of us.
Data da compra: 12/01/2019
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TC
Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Ski Famille:
We had a fantastic holiday although it was a shame the resort (Les Gets) was closed. The transfers put on every day we’re fine however it’s a shame they didn’t take us to Morzine (10mins away) which...
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Ben
Ski Famille
7 years ago
Hi George, thanks for your review. It's good to hear that you had a fantastic holiday. On the very rare occasions that runs are closed, we do offer a shuttle service to nearby Avoriaz. We do generally receive good feedback from previous guests regarding this service, however, we'll take your feedback on board in case this situation does occur again. Apart from this issue, we are glad you had a nice family holiday!
Data da compra: 15/12/2018
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Consumidor confiável
7 years ago
food average, wine served by the glass - not self-service so felt quite limited, chalet staff left chalet dirty and untidy for much of the time, chalet itself very nice, childcare team didnt seem...
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Ben
Ski Famille
7 years ago
Thank you for taking the time to review us. We are glad you liked your chalet. With regards to the service, cleanliness and childcare team, it's a shame to read on your poor experiences. I understand someone in our office has been in contact with you regarding this. With the vast majority of our previous guests speaking highly of our chalets, service and childcare, there is nothing to suggest our high standards have slipped. Having said this, we'll take your feedback on board as we look to continually fine-tune, refine and tweak our programme each season.
We hope to see you again next winter.
Data da compra: 22/12/2018
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Trusted Customer
7 years ago
O que Trusted Customer disse sobre a Ski Famille:
Excellent staff and great facilities. We had no concerns that our children were in a safe and fun environment in which to learn to ski. The children had so much fun!
We will certainly book another...
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Ben
Ski Famille
7 years ago
Hi Ade, many thanks for your 5-star review. We are delighted your children had a great time and you felt at ease leaving them with our friendly childcare team. See you next year!
Data da compra: 29/12/2018
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Consumidor confiável
7 years ago
Excellent customer service
Ben
Ski Famille
7 years ago
Hi, we are glad you were happy with our service. Thank you for leaving us a review.
Ski Famille is dedicated to making family skiing holidays hassle free and great value in some of the best locations in the French Alps. Our sole focus is on families, meaning no compromises for parents or children. Choose from 16 high-quality chalets all with in-chalet childcare.
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Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Ski Famille is dedicated to making family skiing holidays hassle free and great value in some of the best locations in the French Alps. Our sole focus is on families, meaning no compromises for parents or children. Choose from 16 high-quality chalets all with in-chalet childcare.