Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações Shield Total Insurance | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/shield-total-insurance | Feefo - Brasil

MM

Mr Philip Miller

Verificado pela Feefo

3 years ago

O que Mr Philip Miller disse sobre a Shield Total Insurance:

Disappointed policy increase

I have been a Shield customer for many years. I am moving house and need to put my caravan in secured storage. This has increased my premium significantly. The storage is on a secured unit with...

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Lindsey

Shield Total Insurance

2 years ago

Hi Philip, Following the change of address & change of storage, the new storage used does not meet the insurers requirements for secure storage versus keeping it at home on the driveway and as such has resulting in a small increase. I am sorry to hear that that you are not happy with the service received following the changes made to your policy. We are always working on improving our services and your feedback is muchly appreciated. Kindest Regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 03/04/2023

0

MP

Mr Frank Probert

Verificado pela Feefo

3 years ago

O que Mr Frank Probert disse sobre a Shield Total Insurance:

Very easy to talk to

Lindsey

Shield Total Insurance

2 years ago

Hi Frank, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 25/03/2023

0

MP

Mr Roy Perkins

Verificado pela Feefo

Nottingham

3 years ago

O que Mr Roy Perkins disse sobre a Shield Total Insurance:

Good company

Albeit this years renewal price has increased it remains good value. Always pleasant to deal with over the phone and importantly they answer the phone promptly. The bottom line is, as with all...

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Lindsey

Shield Total Insurance

2 years ago

Hi Roy, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our preventatives are pleasant and efficient. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 20/04/2023

0

MK

Mrs Margaret Kenny

Verificado pela Feefo

3 years ago

O que Mrs Margaret Kenny disse sobre a Shield Total Insurance:

Always helpful with anything you want to know. Would definatley recomend them.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 11/04/2023

0

MS

Mr Richard Sage

Verificado pela Feefo

WHITCHURCH BRISTOL

3 years ago

O que Mr Richard Sage disse sobre a Shield Total Insurance:

absolute rubbish. LED ME TO BELIEVE FOR 3 MNTHS THAT MY CLAIM WAS OKAY THEN THE UNDERWRITERS REFUSED IT.

Lindsey

Shield Total Insurance

2 years ago

Hi Richard, I am sorry to hear that that you have not received the best service following your claim. We are always working on improving our services and your feedback is muchly appreciated. Kindest Regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 19/03/2023

0

Consumidor confiável

Verificado pela Feefo

3 years ago

Quick and easy all sorted in a couple of minutes. Lovely chap to talk to.

Brilliant. Very good

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was quick and easy. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 31/12/2022

0

ME

Mr Wayne Edwards

Verificado pela Feefo

3 years ago

O que Mr Wayne Edwards disse sobre a Shield Total Insurance:

The individual on the call was polite and efficient

Knowledgable and efficient

Lindsey

Shield Total Insurance

2 years ago

Hi Wayne, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representative was knowledgeable and efficient. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 11/04/2023

0

Consumidor confiável

Verificado pela Feefo

3 years ago

CarVan insurance

Been a good service all round. Very helpful. Happy to help

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and you received an al round god service. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 05/04/2023

0

MS

Mr David Sargent

Verificado pela Feefo

3 years ago

O que Mr David Sargent disse sobre a Shield Total Insurance:

very helpful

Always been very helpful and informative would highly recommend them

Lindsey

Shield Total Insurance

2 years ago

Hi David, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representative was helpful and informative. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 02/04/2023

0

Consumidor confiável

Verificado pela Feefo

3 years ago

Straightforward renewal

It was fine - nothing negative to report.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 04/03/2023

0

Avaliações de Shield Total Insurance

Touring CaravanMais avaliações deste produto (122)Visualizar site do produtoDisappointed with price increase. I’m a loyal customer who has never made a claim

Leisure HomeMais avaliações deste produto (141)Visualizar site do produtoVery easy to renew insurance

Touring CaravanMais avaliações deste produto (122)Visualizar site do produtoGood to deal with. Always pleasant and efficient

Touring CaravanMais avaliações deste produto (122)Visualizar site do produtoAlways helpful with anything you want to kbow.

Leisure HomeMais avaliações deste produto (141)Visualizar site do produtoCHARGED ME £21 FOR ADMINISTION WHEN THEY KNEW CLAIM WAS REFUSED

Leisure HomeMais avaliações deste produto (141)Visualizar site do produtoBrilliant thanks. Quick response from them. Thankyou very much.

Leisure HomeMais avaliações deste produto (141)Visualizar site do produtoExcellent Value for money purchase

Touring CaravanMais avaliações deste produto (122)Visualizar site do produtoGood price great service by them

Leisure HomeMais avaliações deste produto (141)Visualizar site do produtoFill our needs perfectly, would highly recommend

TrailerMais avaliações deste produto (41)Visualizar site do produtoA supplier would have to go the extra mile to get 5 stars from me. This wasn't relevant with a renewal of insurance cover

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?