Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações Shield Total Insurance | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/shield-total-insurance | Feefo - Brasil

DN

Donald Northwood

Verificado pela Feefo

2 years ago

O que Donald Northwood disse sobre a Shield Total Insurance:

Ideal policy

Great customer service and very helpful.

Shield Insurance

Shield Total Insurance

2 years ago

Hi Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 14/02/2024

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Prompt service

I had a few questions which they dealt with promptly during my phone conversation

Shield Insurance

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. I'm glad you where delt with promptly! Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 12/02/2024

0

Consumidor confiável

Verificado pela Feefo

2 years ago

Ever increasing bill each year even though no claims made. Didn't inform me two years ago that my 3rd party cover to drive other vehicles had been removed. Imagine if I'd driven someone else's car...

Ler mais

Shield Insurance

Shield Total Insurance

2 years ago

Thank you for taking the time to provide product feedback. It is greatly appreciated and will be shared with the relevant business areas to support any required improvements. We do send out policy documents for policy holders to check over and this would confirm changes in the insurers terms. We have opened a complaint on your policy and this will be looked into. Kindest Regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 01/02/2024

0

RB

Robert Burns

Verificado pela Feefo

Bromley

2 years ago

O que Robert Burns disse sobre a Shield Total Insurance:

Excellent customer service and professionalism

They are eficient and very helpfful and always take the time to explain everything in detail and are always willing to assist with any queries. The premium rates are always resonable as well as very...

Ler mais

Shield Insurance

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. It's great to hear that Priya gave you all the information in detail to help you make the best decision!! Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 07/02/2024

0

MT

Mr Trevor Tendall

Verificado pela Feefo

2 years ago

O que Mr Trevor Tendall disse sobre a Shield Total Insurance:

Easy to deal with. Product what I required.

Shield Insurance

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you have the cover you require! Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 06/02/2024

0

MP

Mr Kevin Price

Verificado pela Feefo

2 years ago

O que Mr Kevin Price disse sobre a Shield Total Insurance:

Excellent service very helpful and informative

Shield Insurance

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you had excellent service! Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 03/02/2024

0

MH

Mark Hill

Verificado pela Feefo

2 years ago

O que Mark Hill disse sobre a Shield Total Insurance:

Excellent

Very professional and helpful explained everytthing to me clearly

Shield Insurance

Shield Total Insurance

2 years ago

Hi Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met. Alway nice to hear our staff are going a great job! Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 01/02/2024

0

MW

Mr Andrew Woodard

Verificado pela Feefo

2 years ago

O que Mr Andrew Woodard disse sobre a Shield Total Insurance:

Quick and efficient, you canot tell how good a policy is until you have to claim, hopefully I don't have to.

Shield Insurance

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Hopefully no claims but we will always try to help!! Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 31/01/2024

0

SS

Steve Smith

Verificado pela Feefo

Penistone

2 years ago

O que Steve Smith disse sobre a Shield Total Insurance:

Insurance renewal 2024

Easy to navigate and quick to respond. All my questions were answered to ensure I was happy with the renewal

Shield Insurance

Shield Total Insurance

2 years ago

Hi Steve Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 25/01/2024

0

PB

Phil Blake

Verificado pela Feefo

2 years ago

O que Phil Blake disse sobre a Shield Total Insurance:

Great value

Easy to use and a fast quote, and a good price.

Shield Insurance

Shield Total Insurance

2 years ago

Hi Phil Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Avaliações de produto

Data da compra: 18/01/2024

0

Avaliações de Shield Total Insurance

Touring CaravanMais avaliações deste produto (122)Visualizar site do produtoGreat service and all very easy

Leisure HomeMais avaliações deste produto (141)Visualizar site do produtoCovers all aspects of my insurance that i felt were necessary at a competitive price

MotorhomeMais avaliações deste produto (84)Visualizar site do produtoOverpriced by a long way..

Leisure HomeMais avaliações deste produto (141)Visualizar site do produtoEfficient and professional with very competative premium rates.

TrailerMais avaliações deste produto (41)Visualizar site do produtoProduct is what I required.

TrailerMais avaliações deste produto (41)Visualizar site do produtoValue for the cost of insurance

TentMais avaliações deste produto (24)Visualizar site do produtoExcellent service and good service

TrailerMais avaliações deste produto (41)Visualizar site do produtoAs answer above, hopefully all ok

Touring CaravanMais avaliações deste produto (122)Visualizar site do produtoGood VFM for the age of our caravan

TentMais avaliações deste produto (24)Visualizar site do produtoEasy to use online form, and a quick response.

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?