I have been using Rivervale for several years. Although they no longer operate as a registered Mercedes service garage, they service to Mercedes standards at a much reduced cost. Polite and...
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Aftersales Feedback
Rivervale
6 years ago
Hello Barry. Thank you for your wonderful review. We really appreciate your feedback and are pleased to see you were happy with your whole experience with Rivervale. From initial booking process, through to the collection and delivery of your vehicle and as you said the polite and efficient customer service. Next time your here, you might want to take advantage of our facilities in our Starbucks Waiting Room. We hope to see you next time and if there's anything I can help you with in the future, please don’t hesitate to contact meBest wishes
Chrissie
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Ms Sophie Yazdian-Tehrani
Verificado pela Feefo
Hove
6 years ago
O que Ms Sophie Yazdian-Tehrani disse sobre a Rivervale:
Excellent communication, first class service as always!
Aftersales Feedback
Rivervale
6 years ago
Hello Sophie. Thank you for your feedback. I’m so pleased to hear you were happy with our communication. As you know our customer service is one of our top priority’s here at Rivervale and I really appreciate you taking the time to review your experience with us. Did you know that you can always take advantage of our Free Collection and Delivery’s, when booking in a service, then leave all the hard work to us. It might be worth while keeping in mind for next time. If there’s anything I can help you with in the future, please don’t hesitate to contact me.Best wishes Chrissie
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Consumidor confiável
Verificado pela Feefo
6 years ago
Cannot fault
Excellent communication, competitive pricing and timely execution.
Aftersales Feedback
Rivervale
6 years ago
Hello.Thank you, your feedback is important to us, and we really appreciate you taking the time to review your experience with Rivervale. I’m pleased you were happy with our communication and that you noticed how competitive our pricing is. We work hard at maintaining a high standard of customer service and we strive to stay competitive. Next time you’re here, you might want to book one of our Loan Hire Vehicles alongside your booking.If there’s anything I can help you with in the future, please don’t hesitate to contact me.Best wishes.Chrissie
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Consumidor confiável
Verificado pela Feefo
6 years ago
Rivervale booked my car for an MOT at short notice, were very courteous and competitive in their pricing.
Aftersales Feedback
Rivervale
6 years ago
Thank you for your positive review, I really appreciate you taking the time to give valuable feedback regarding your experience with us here at Rivervale.We understand that sometimes you might need to book your vehicle in at short notice, and we will always try to accommodate everyone, where possible.Next time your with us, you may want to take advantage of our Starbucks Waiting Room Facility’s.If there’s anything we can help with in the future, please don’t hesitate to contact us.Best wishes.Chrissie
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Mr Richard Smith
Verificado pela Feefo
Hove East Sussex
6 years ago
O que Mr Richard Smith disse sobre a Rivervale:
Used Rivervale since my car was new and always received excellent service
Excellent service and prices, car was very clean and the invoice and health check contained all relevant information
Aftersales Feedback
Rivervale
6 years ago
Thank you so much for your kind words Richard. We always appreciate you taking the time to give us any and all feedback. We count our selves lucky to have customers like you visiting us here at Rivervale. Thank you again for the positive review and you know we're happy to help with anything in future. If you need us, you know where to find us. Chrissie
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Mr Andrew Goodburn
Verificado pela Feefo
6 years ago
O que Mr Andrew Goodburn disse sobre a Rivervale:
Professional service and good technical knowledge
The service department kept me up to date with the work needed to be undertaken and the associated costs.
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MG
Mr Edward Green
Verificado pela Feefo
6 years ago
O que Mr Edward Green disse sobre a Rivervale:
Great
Excellent service
Everything was explained very well
The staff made me feel welcome
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Consumidor confiável
Verificado pela Feefo
6 years ago
bliss
I was not physically present but all the paper work seems correct and very detailed.
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Mr Gary Willcox
Verificado pela Feefo
6 years ago
O que Mr Gary Willcox disse sobre a Rivervale:
Fabulous
All I had to do was organise the date. Rivervale did everything else
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Consumidor confiável
Verificado pela Feefo
6 years ago
Customer focus is key combined with professional experience
Always a pleasure, efficient, helpful, nothing is too much trouble. Overall, an excellent service and MOT always provided. I trust the professionals who service and MOT my car every year.
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.
Esses selos comprovam que as declarações ambientais da Rivervale são claras e precisas, para que você possa ter certeza de que está comprando de forma sustentável. Desenvolvido em parceria com a Ethy.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.