Spoke with a lovely gentleman Jordan
He was very professional and efficient
He deserves a payrise
He explained everything clearly and I could tell he is good at his job and delivering excellent...
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CX
Real Insurance
24 days ago
Hi there,
Thank you for your wonderful feedback! We’re so pleased to hear Jordan provided such professional and efficient service, and that everything was explained clearly. We’ll be sure to pass on your kind words to him.
Kind regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Avaliações de produto
Data da compra: 22/04/2026
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
27 days ago
Best customer service 👌
CX
Real Insurance
27 days ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
I had such a great experience with Andrew! From start to finish, his service was absolutely top-notch. He was professional, friendly, and genuinely cared about making sure everything was done right.
CX
Real Insurance
1 month ago
Hi Adam,
Thank you for your wonderful feedback. We’re so pleased to hear Andrew provided such a friendly and professional experience, and that you felt genuinely supported throughout. We’ll be sure to pass on your kind words to him.
Kind regards,
Alisa
Avaliações de produto
Data da compra: 15/04/2026
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 month ago
Excellent
CX
Real Insurance
1 month ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Avaliações de produto
Data da compra: 10/04/2026
0
Compartilhar
Consumidor confiável
Verificado pela Feefo
1 month ago
very easy service
CX
Real Insurance
1 month ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Please refer to feedback as it should have been a lot better and was very frustrating
CX
Real Insurance
1 month ago
Hi Allan,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate your feedback on to the relevant team to review in more depth.
Please don't hesitate to let me know if you would like to be contacted or require any further assistance.
Kind regards,
Alisa
Avaliações de produto
CX
Real Insurance
1 month ago
Hi Allan,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate your feedback on to the relevant team to review in more depth.
Please don't hesitate to let me know if you would like to be contacted or require any further assistance.
Kind regards,
Alisa
Data da compra: 30/03/2026
0
Compartilhar
LW
Lelesi Warusam
Verificado pela Feefo
AUS
1 month ago
O que Lelesi Warusam disse sobre a Real Insurance:
Hi Lelesi,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Avaliações de produto
Data da compra: 02/04/2026
0
Compartilhar
EG
Evans Andoh Gyamfi
Verificado pela Feefo
AUS
1 month ago
O que Evans Andoh Gyamfi disse sobre a Real Insurance:
Hi Evans,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Avaliações de produto
Data da compra: 02/04/2026
0
Compartilhar
MS
Michelle Stevens
Verificado pela Feefo
AUS
1 month ago
O que Michelle Stevens disse sobre a Real Insurance:
Brilliant advice and gave me the information that I needed
CX
Real Insurance
1 month ago
Hi Michelle,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it. Kind regards,
Scott
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
