The technician was on time and explained how I could set the timer for a longer period of time since I live alone.
I would highly recommend Puronics!
Avaliações de produto
Data da compra: 10/10/2015
0
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Consumidor confiável
10 years ago
Wasn't expecting to have to do a replacement with our unit - but the service man was very good at explaining everything and getting it all up and running. We have had our unit for 30 years, so...
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Avaliações de produto
Data da compra: 23/10/2015
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Consumidor confiável
10 years ago
This time was better. I believe the last time the rep purposely damaged my gaskets to scare me into replacement.
Avaliações de produto
Data da compra: 29/09/2015
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TC
Trusted Customer
10 years ago
O que Trusted Customer disse sobre a Puronics:
service was good technician was excellent
Avaliações de produto
Data da compra: 28/10/2015
0
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Consumidor confiável
10 years ago
Showed up on time and performed the service quickly.
Avaliações de produto
Data da compra: 04/11/2015
0
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TC
Trusted Customer
10 years ago
O que Trusted Customer disse sobre a Puronics:
Our filter system is over 33 years old and termed a dinosaur by one of the prior technicians. Some parts were replaced due to dissimilar metals used back then for component construction. ...
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Avaliações de produto
Data da compra: 21/10/2015
0
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Consumidor confiável
10 years ago
We have had our system for over 10 years now and I still love the smooth skin feel when getting out of the shower. AWESOME!!
Called them to service our system since we had not been using it from last 6-8 months. They quoted flat charge of $250, I agreed to it and appointment was scheduled.
Next day one of their employee...
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Puronics Customer Service
Puronics
10 years ago
We are sorry to hear you weren't satisfied with your service. Puronics strives to give complete satisfaction on every service call.
Please contact Puronics Customer Service at 800-339-8780 or email us at info@puronics.com and we will be happy to address your concerns.
Best Regards,
Puronics Customer Service
I was told the changing of the filter would take at least an hour or more. It ended up only taking about ten minutes. I feel the price to change the filter is way overpriced.
Puronics Customer Service
Puronics
10 years ago
We are sorry to hear you weren't satisfied with your service. Puronics strives to give complete satisfaction on every service call.
Jeff Atkinson, our General Manager, has been in contact with you and is working to resolve it to your satisfaction.
Please contact Puronics Customer Service at 800-339-8780 or email us at info@puronics.com and we will be happy to address your concerns.
Best Regards,
Puronics Customer Service
Avaliações de produto
Puronics Customer Service
Puronics
10 years ago
We are sorry to hear you weren't satisfied with your service. Puronics strives to give complete satisfaction on every service call.
Jeff Atkinson, our General Manager, has been in contact with you and is working to resolve it to your satisfaction.
Please contact Puronics Customer Service at 800-339-8780 or email us at info@puronics.com and we will be happy to address your concerns.
Best Regards,
Puronics Customer Service
While I was pleased with the work done, the cost was outrageous. A small valve needed to be replaced, and the part seemed like a $25-$50 part,,,but I was charged $250. It has become difficult to...
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Puronics Customer Service
Puronics
10 years ago
Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has contacted you and has offered you compensation that you have found acceptable. If you have any further questions, please contact Puronics Customer Service at 800-339-8780 or by email at info@puronics.com.
Best Regards,
Puronics Customer Service
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