We're here to demystify the wonderful spirit that is whisky, because we truly believe that there is a whisky for everyone!
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Pour & Sip não é mais um cliente ativo da Feefo
Exibindo todas as 733 avaliações
Consumidor confiável
4 years ago
I would definitely recommend Pour & Sip - they offer a fantastic service!
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Consumidor confiável
4 years ago
Terrible gift subscription process. Price tag visible throughout.
I bought a subscription as a gift for Christmas. When the person set it up they saw the price tag multiple times throughout the set up process. This is extremely disappointing and unacceptable....
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Emma Golds
Pour & Sip
4 years ago
Hi there,
I am terribly sorry that you are not happy with our gift redemption process. Whilst we are somewhat limited by the third party checkout provider we use, we really do appreciate any and all feedback so that we can improve on these issues. You do have the option to redeem a voucher on behalf of the recipient, if you would prefer.
Despite the aforementioned issues, I am sure that the gift will be thoroughly enjoyed and please reach out to us at - cs@pourandsip.com - if there is ever anything that we can help you with in the future.
Many thanks,
Pour & Sip
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JB
Jeff Brown
4 years ago
O que Jeff Brown disse sobre a Pour & Sip:
Very quick delivery, and being a pour and sipper, a great discount with my points. This is a lovely whisky and a brilliant addition to my cabinet
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SW
Susan White
4 years ago
O que Susan White disse sobre a Pour & Sip:
Great Gift!
Amazing service. Once ordered, it arrived the next day. The free gift came a couple of days later.
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CT
colin thomson
4 years ago
O que colin thomson disse sobre a Pour & Sip:
fast delivery nice whisky but as its early days yet i cant say more
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Consumidor confiável
4 years ago
Great customer service
Fast and efficient. Bought as gift so not yet had feedback
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Consumidor confiável
4 years ago
Immediate delivery of first tasters, well packaged and fun.
Immediate delivery of first tasters, well packaged and fun.
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Consumidor confiável
4 years ago
Was a good service, but ruined by cost cutting at customer expense
Recent switch to Hermes meant £180 of whisky was left in the street. The company seemed to think cutting costs on the delivery service was nothing to do with them and that I should make Hermes a...
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Emma Golds
Pour & Sip
4 years ago
Hi there,
I am sorry you were not happy with our recent switch to Hermes. As we have discussed, we are still in a trial phase with this but so far our data suggests their service is on par with that of our previous courier partner. That being said, we do send all parcels on a signed for delivery service and as such your order should not have been left unattended. Thankfully we are always on hand to help and rectify any issues that may crop up!
I can understand that you were not happy with the switch, but it was sad to see you go because of it. Please let us know if there is anything that we can help you with in the future.
Happy Holidays
Pour & Sip
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Consumidor confiável
4 years ago
Excellent customer service to deal with a broken glass
It was my first order from Pour & Sip and glass broke during delivery. So I contacted customer support, they responded within an hour and they sent an entirely new box rather than just a new glass....
Pour & Sip is a monthly subscription service, delivering awesome whiskies hand-picked by passionate experts straight to your door. Whether you’re a seasoned sipper or just starting out on your whisky journey, we can promise you delicious spirits and a full experience that goes beyond just the liquid in the glass.
Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.
Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Pour & Sip is a monthly subscription service, delivering awesome whiskies hand-picked by passionate experts straight to your door. Whether you’re a seasoned sipper or just starting out on your whisky journey, we can promise you delicious spirits and a full experience that goes beyond just the liquid in the glass.