Hello, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand your frustration regarding the difficulties you've encountered, and can see you have engaged with our support team concerning this issue. However, if you are finding the issue is still persisting, please don't hesitate to get back in touch with us, as we are keen to ensure the issue is resolved for you. We're truly sorry for the inconvenience this has caused. Kind regards,
Panasonic Customer Care UK