Clear easy to use web site offering a wide range of designs. Sample service was quick and efficient. Chosen ring arrived earlier than estimated.
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Consumidor confiável
Verificado pela Feefo
9 years ago
Perfect.
The ring was exactly what I had imagined, and I am very pleased with the experience.
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Trusted Customer
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Somerset
9 years ago
O que Trusted Customer disse sobre a Orla James:
Professional and friendly
Very helpful, professional and friendly service. It took us a few goes before we got the right sizes and Orla James were very patient and helpful, we got exactly what we wanted. Very happy with our...
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Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Orla James:
Outstanding
Cannot fault this company, absolutely delighted with the service and quality of our wedding rings. Lots cheaper than the high street. Try before you buy service.
Info@orlajames.com
Orla James
9 years ago
Thank you for taking the time to let us know about your positive experience with us. We really do appreciate it.
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Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Orla James:
Disappointed
Ring took a long time to arrive after I initially purchased online.. I ordered the ring on my honeymoon so I had a spare ring to wear to work etc as my wedding band is diamonds half way round and...
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Orla James
9 years ago
We’re grateful for your feedback but sorry to hear you weren’t completely satisfied with your experience with Orla James. We received your order on Sunday 6th November and as all of our rings are hand crafted to order we gave a delivery date of 14th November. Your ring was then shipped to you earlier than estimated on 10th November, taking just 4 working days. We’re disappointed to hear you feel this was too long, but hope you can appreciate the time required to produce this made to order item.
The quality of our rings is paramount to us and we feel so confident in it that we give a lifetime guarantee. Its normal for all precious metals, including white gold, to dull and lose some of their shine due to regular wear. This is why we offer to clean, polish and re-plate it, for free for the lifetime of the ring. We have emailed you with details on how to arrange this. Alternatively feel free to contact us at info@orlajames.com or call 01903 331707 to discuss in further detail.
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Consumidor confiável
Verificado pela Feefo
9 years ago
Excellent customer service, and free chocolates!!!
The sample service is amazing. We tried several different styles before choosing our wedding bands and nothing was ever too much. Also they send chocolates with the ring samples which is also a win!...
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Consumidor confiável
Verificado pela Feefo
9 years ago
Probably the best on the internet
Fantastic service and customer care. I had lots of questions which were all answered with no problem. Delivery and product brilliant, wouldn't hesitate to recommend.
Info@orlajames.com
Orla James
9 years ago
Thank you for taking the time to leave your positive review. Its our mission to ensure all our customers feel confident in ordering with us online and we welcome lots of questions. Each one of our quality rings is treated with love & care because we know what an important purchase it is. From all the team, thanks!
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Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Orla James:
Excellent service by Orla James
They were very helpful & rings delivered in a matter of days.
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Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre a Orla James:
Nice experience...
They were fast and reliable. They were able to deliver with a short warning.
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Trusted Customer
Verificado pela Feefo
Hertfordshire
9 years ago
O que Trusted Customer disse sobre a Orla James:
An absolute pleasure from start to finish
It has been such a pleasure to deal with Orla James, and we're delighted that we chose to buy our wedding rings here.
At first we were nervous about ordering from an online supplier, because there...
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Orla James
9 years ago
Thank you very much for such a great review Bryan! We work really hard to offer a great customer service, so it makes us extremely happy to see that reflected in your experience. Thank you from all the team.
Welcome to Orla James, a UK based online wedding jewellery boutique here to help you find the perfect wedding rings and jewellery to symbolise your love for and marriage to your partner.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
Welcome to Orla James, a UK based online wedding jewellery boutique here to help you find the perfect wedding rings and jewellery to symbolise your love for and marriage to your partner.
