The accommodations and luggage transfer were great. But I found the walking notes very out dated and difficult to understand. Fortunately the markers for the Camino are easy to find and follow.
...
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Sean
Follow the Camino
6 years ago
Thank you Elaine for your feedback, it is much appreciated.
We are sorry that you found the walking notes somewhat outdated. This is always a challenge to keep directions 100% accurate as there are often minor route changes as a result of town/village councils altering the actual paths or signage. But, as you know, signage along the route is good as easy to follow, so it is difficult to get lost.
We are updating our notes with the latest information and have just launched a mobile app with directions being automatically taken from a mapping system, so this will make it even easier for our clients to navigate.
Regards,
Sean
Excelent organization. The transfer of luggage and arrangement with hotels every day was well coordinated.
Some key inputs to make it a 5 start experience.
- Breakfast is the most important meal for...
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Sean
Follow the Camino
6 years ago
Hello Edgar
Thank you very much for this kind and helpful feedback.
We have discussed the comments with our Sales Team.
In relation to breakfast size, you are correct to note that it is different from what you might receive in hotels in North America. It is standard across a lot of Spain and other parts of Europe to offer Continental breakfasts - coffee, bread/croissants, juice, perhaps cheese/ham.
It is often difficult to find modest hotels in Spain that provide a large, buffet-type breakfast.
We note also your suggestion of a possible rest day towards the end of the trip, this is something we will discuss internally and may offer this to future clients - thank you.
Buen Camino,
Sean
Avaliações de produto
Data da compra: 01/09/2019
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Consumidor confiável
6 years ago
The hotels they provided were all very nice. The luggage was delivered in a timely manner and was handled with care. We felt very comfortable going on a trip where we had never been before and where...
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Sean
Follow the Camino
6 years ago
Hi
We appreciate your great feedback.
So happy you enjoyed your time on the Camino and that you have some memories to last a lifetime.
Hope to see you again soon.
Thanks,
Sean
The arrangements they made for our multi-city trip worked well. They did exactly what they offered - hotel reservations, luggage transfer, pax transfer.
Would recommend other to use them.
Sean
Follow the Camino
6 years ago
Hello
Thank you for choosing our company for your trip, we are delighted that everything was to your satisfaction.
And thank you very much for your detailed summary about what the experience of walking the Camino Ingles actual is, it really describes the real beauty and attraction of what the Camino is all about.
Regards,
Sean
We were happy at the support received from Follow the Camino: finding hotels for us in our travel, and also excellent service in moving our luggage from hotel to hotel. Most of the hotels were...
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Sean
Follow the Camino
6 years ago
Hello
We are happy that you had a great Camino.
Thank you for this feedback, it is very helpful to us.
Regards,
Sean
Avaliações de produto
Data da compra: 01/09/2019
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TC
Trusted Customer
6 years ago
O que Trusted Customer disse sobre a Follow the Camino:
Kathrine was responsive and very helpful during my planning of the trip.
Sean
Follow the Camino
6 years ago
Hi Nicole
Thanks for this feedback, glad you enjoyed your Camino.
We will be sure to pass on your comments to Katherine.
Regards,
Sean
Great guide who knew the camino well and was very courteous, respectful and kind. I only wish he could give us more information about the different places we visited.
Hotels were a mixture of good,...
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Sean
Follow the Camino
6 years ago
Hi
Thank you so much for providing this feedback.
It is very helpful to us in understanding where/how we could possibly improve certain services or the advice provided to clients.
We note your comments about the variable nature of breakfasts - this really does depend on the hotel owner and sometimes the basic breakfast is all that they do offer, we will also review the Arcade hotel you mentioned.
We are pleased that you had a good and enriching Camino experience.
Best wishes,
Sean
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.
